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Provides support to patients, staff, physicians, and administration. Assists with patient care needs, maintains a clean and safe environment, performs patient transport and courier functions. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
Experience No minimum experience required
Computer skills, including internet and Microsoft Outlook, Word, and Excel Education High school diploma or equivalent Certification Summary Basic Life Support (BLS) certification from the American Heart Association within 30 days of employment, or upon start of clinical shift if working in the Emergency Department (ED) or Heartsaver certification from the American Heart Association within 1 year of employment Knowledge, Skills and Abilities Excellent customer service skills Self-starter able to work with minimal supervision In clinical areas, must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment
Transports patients to and from other departments to the assigned department in a safe and efficient manner. Demonstrates knowledge regarding guidelines for infection control, body substance precautions, patient safety, and body mechanics and maintains acceptable standards set by those guidelines. Assists in keeping room/bed turnover time to a minimum by transporting patients to rooms in a time-effective manner.
Maintains inventory for assigned department by stocking exam rooms or other areas necessary for delivering safe and efficient patient care. Supports and participates in the continuous assessment and improvement of the quality of care and services. Carries a pager or cell phone to maintain contact at all times and responds to calls or pages in a timely manner.
Maintains wagon and wheelchair inventory for assigned area when not transporting. Documents each patient contact in a timely manner on transport log (if required in area). Serves as a service excellence role model for other Children's Healthcare of Atlanta staff.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1001 Johnson Ferry Rd Job Family Clinical Support