The Organizational Development Consultant – Performance Management is a senior, enterprise-level role responsible for setting and driving the strategy, governance, and effectiveness of performance management across UCSF. Reporting to the Director of Organizational Effectiveness, this role ensures that performance practices are consistent, data-driven, and fully embedded into how leaders manage, evaluate, and develop their teams.
This position has direct accountability for strengthening the quality, integrity, and completion of performance reviews across the organization, ensuring that leaders follow through on expectations and that performance outcomes are calibrated, equitable, and aligned to enterprise standards. The role partners closely with HR Business Partners (HRBPs) to drive adoption and accountability within the business, while collaborating with Organizational Effectiveness and Learning & Development teams to integrate performance management into broader leadership and talent strategies.
Serves as the enterprise owner of performance management strategy and execution. Establishes frameworks, processes, and governance to ensure high-quality performance evaluations, strong completion rates, and consistent application of standards across the organization. Leads the design and execution of enterprise calibration processes, ensuring fairness, rigor, and alignment in performance outcomes.
Owns performance data strategy, including reporting, insights, and accountability mechanisms that drive leader follow-through and continuous improvement. Exercises significant influence with senior leaders, HRBPs, and internal partners to reinforce a culture of accountability, differentiation, and development. Operating Model This role operates within an HRBP-led model, where HR Business Partners serve as the primary conduit to the business.
The Consultant partners closely with HRBPs to align performance management strategies with business priorities and ensure consistent execution across units. In this model, the Consultant sets enterprise direction, standards, and expectations for performance management, while enabling HRBPs to drive adoption and accountability with leaders. The role brings structure, data, and discipline to performance practices, ensuring a consistent and aligned experience across the organization without fragmenting how the business engages with HR.
Department Overview: UCSF Human Resources has a mission of attracting, developing and retaining outstanding and diverse people with a vision of being a strategic and trusted partner empowering the UCSF Health community to leverage their talents. Human Resources is committed to providing an outstanding customer experience, leading workforce strategies, creating an engaging environment focused on continuous improvement for the HR team, and demonstrating value to the organization.
Responsibilities % of time Essential Function (Yes/No) Key Responsibilities (To be completed by Supervisor) 25% Yes Performance Management Strategy & Governance Leads the enterprise performance management strategy, including frameworks, timelines, expectations, and tools. Establishes clear standards for goal setting, evaluation, and development to ensure consistency and alignment across UCSF. 20% yes Calibration & Performance Quality Designs and leads enterprise calibration processes to ensure rigor, fairness, and consistency in performance ratings.
Partners with HRBPs and senior leaders to reinforce expectations for differentiation and quality of evaluations. 15% Yes Performance Review Completion & Accountability Drives enterprise accountability for performance review completion, including setting targets, monitoring progress, and escalating risks. Partners with HRBPs and leadership to ensure timely and complete participation across all business units. 15% Yes Performance Data, Reporting & Insights Owns performance data strategy, including dashboards, reporting, and analytics.
Provides actionable insights to HRBPs and senior leaders on trends, gaps, and opportunities to improve performance outcomes. 10% Yes HRBP Partnership & Business Alignment Partners closely with HRBPs as the primary interface to the business, equipping them with tools, insights, and guidance to drive adoption, accountability, and alignment with enterprise performance practices. 10% Yes Leader Capability & Enablement Works with Learning & Development and Organizational Effectiveness teams to strengthen leader capability in performance management, including goal setting, feedback, coaching, and evaluation. 5% Yes Enterprise Program Execution & Continuous Improvement Leads implementation and ongoing enhancement of performance management systems and processes, incorporating feedback and evolving business needs. 100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9.
The total sum should add up to 100%.) Required
Bachelor's degree in related area and / or equivalent experience / training. 5 – 7 years directly related experience in organizational development performance management. Advanced expertise in performance management strategy, governance, and execution. Demonstrated ownership of enterprise-wide programs, including driving adoption and accountability.
Strong experience with calibration processes, performance data, reporting, and analytics Proven ability to increase compliance and completion of enterprise processes through influence and structure Experience partnering effectively with HRBPs and senior leaders in a complex, matrixed environment Strong consulting, influencing, and stakeholder management skills Excellent analytical, problem-solving, and decision-making capabilities Executive-level communication and facilitation skills Ability to balance strategic leadership with operational execution
Advanced degree in organizational development, business administration, or related field preferred. Experience in academic health systems or large, complex organizations. Experience with enterprise HCM performance management systems
Full time · Day shift