The IT Technical Associate (Pharmacy IS Analyst) under general direction and as part of a collaborative team, implements, configures, supports, and manages healthcare software applications for Pharmacy, which includes Electronic Health Record systems, and other healthcare related integrated systems. Duties & Responsibilities As part of the Hospital Pharmacy IT team, work in collaboration with Omnicell representatives and the UI Health clinical and business community to ensure the ADS, EHR and other systems meet the organization’s clinical and business needs.
Gather information from clinicians and staff regarding clinical and operational workflow and business goals and risks to define new healthcare application requirements. Participate in the design of new tools, components, functionalities within healthcare applications. Recommend innovative application solutions to clinical workflow, patient safety, productivity, and financial problems.
Assist application teams in development of design and required documentation. Analyze business processes and reengineers those processes to improve business and/or clinical needs. Plan, perform, and test regular software upgrades/updates.
Review and test each new release, ensuring adherence to the testing policies and procedures for application team members. Develop and follow plans to collect information regarding potential system enhancement needs and coordinates preparation of specifications as needed. Test software modifications or enhancements in a test environment.
Ensure integration of healthcare application data and information across platforms and systems. Provide application support on a rotating 24/7 basis. Identify improvements and suggest changes to new policies, procedures, or work practices.
Assist in development of specifications and standards to ensure adherence to regulatory, hospital, departmental, and university standards. Meet with end users to determine and define report requirements and ensure delivered reports/data meet quality standards. Support applications as appropriate.
This includes communication and coordination with vendors and/or Information Services staff related to 3rd party applications. Successfully complete required system training and certifications needed to support assigned applications within communicated time frames. Perform other related duties and participate in special projects as assigned.