✓You’ll need

Education

✓Bachelor of Science in Physical or Occupational Therapy from an accredited college or university

✓Graduate degree in Physical or Occupational Therapy from an accredited college or university

Qualifications

✓Must meet licensure requirements of jurisdiction

✓Customarily has at least five years of demonstrated clinical experience without occupational healthcare background or three years with occupational healthcare experience

+Benefits

Generous paid time off (PTO)Paid holidaysPaid sick/EID daysSet schedule

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About the role

Ensure quality and patient safety through the execution of evidence-based therapy model and specialist program across markets and service lines

What you’ll do

Ensure quality and patientEnsure quality and patient safety through the execution of evidence-based therapy model and specialist program across markets and service lines

Bonus Potential & Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Physical Therapy Director of Clinicial Services builds clinical teams focused on service delivery, driving key business metrics, clinician support and growing core business covering multiple outpatient orthopedic clinics within the geographic area. Also, responsible for implementation of strategy and maintaining internal and external relationships across the markets. Ensures superb patient care, satisfaction, and employer experience. Accountable for therapy management and specialist program support and integration within all sites (centers and on-sites) within area of responsibility. 100% G&A with 80% of the time spent at sites. Benefits Generous paid time off (PTO) Paid holidays Paid sick/EID days Set schedule Flexible per diem opportunities* Medical and prescription plans Basic and enhanced dental and vision plans Supplemental health benefits (accident, critical illness, hospital indemnity insurance) LifeWorks employee assistance program Company-funded HSA Short-term disability Pre-tax spending accounts (health care and dependent care FSA) Training provided in our world-class occupational medicine process management model* Medical experts panel (MEP) Concentra CEU courses New hire learning program Occupational Health University Leadership development program Manual therapy certification Yearly CEU stipend and CEU time Tuition reimbursement Professional On-demand Learning Modules* Malpractice insurance* Unmatched opportunities for advancement locally and nationally* Traditional and Roth 401(k) with employer match* Competitive salary* Colleague referral bonus program* Colleague discount program* Life insurance/disability Pre-tax spending accounts Relocation assistance (when applicable) Incentive/RVU bonus Commuter benefits Identity theft services Company-paid long-term disability This position is eligible to earn a base compensation rate in the range of $130,000 to $150,000 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Accepting applications on an ongoing basis Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. Responsibilities
Ensure quality and patient safety through the execution of evidence-based therapy model and specialist program across markets and service lines
Manage key clinical metrics and holds therapists and key stakeholders accountable for appropriate referral patterns, Visits per Case, percentage of Therapy SDE, percentage Seen, TMP, specialist capture and other disability management and patient-care metrics generated by Business Intelligence and Clinical Analytics
Monitor and collaborate with clinical leadership to optimize clinical outcomes and intervenes with outlier case management
Maintain clinical competence in patient care and EMR/PM systems which allows to coach and fill in therapy care as needed
Identify and collaborates with clinical leadership for therapy and specialist Coding and EMR intervention and re-training
Participate in appropriate risk management activities
Drive patient and client experience and satisfaction metrics such as TAT, NPS, NPER, ENPS
Mentor therapists on Perfect PT visit and Orange Book service delivery
Work collaboratively with medical and operations to ensure appropriate support and work flows to foster Orange Book environment for integrative care delivery inclusive of primary care, therapy, and CAS/AMS
Work collaboratively with operations, medical and the director of specialists to optimize specialist onboarding, specialist and private practice relationship management, center-based specialist workflow optimization, and CAS/AMS growth strategies with adjustor, employer and payor
Maintain and develop relationships with employers, payers, referral sources, networks, local communities, etc. to drive market growth while responding to requests within 24 hours
Mentor and coach therapists regarding the therapy model, the CAS/AMS program, clinical outcomes, business metrics, patient/client satisfaction and center management
Develop colleague success through all aspects of the talent life cycle for therapy within the region including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Ensure patient care delivery teams are functioning at an optimal level
Foster an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition
Lead and promote collaboration across multiple disciplines and teams to achieve clinical and business outcomes
Develop and execute action plans to address gaps in financial performance and growth across service lines to achieve the annual business plan
Plan and execute strategies as well as new clinical and business processes within the region
Manage therapy staffing, specialist program support, and personnel costs
Manage and monitors key clinical metrics including efficiencies, cost per encounter, coding and documentation, and others, while understanding the relationship between these and financial outcomes This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications
Bachelor of Science in Physical or Occupational Therapy from an accredited college or university
Graduate degree in Physical or Occupational Therapy from an accredited college or university
Must meet licensure requirements of jurisdiction
Customarily has at least five years of demonstrated clinical experience without occupational healthcare background or three years with occupational healthcare experience

Physical Therapist Director of Clinical Services

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About the role