About the role
Serves as a knowledgeable resource to the public, health care professionals, and public health entities for incoming inquiries regarding medication, poisoning, chemical, toxin, or other public health emergencies.
Flexible Shifts between 4 X 10s or 5 X 8 (per business needs) Starting time can vary between 3:00 PM to 5:00 PM Every other weekend rotation, required
Provides information, makes assessments, and recommends treatment options pertaining to poisonings and toxicology. Conducts poison prevention education and provides follow-up instructions.
Serves as a knowledgeable resource to the public, health care professionals, and public health entities for incoming inquiries regarding medication, poisoning, chemical, toxin, or other public health emergencies. Uses communication techniques to obtain thorough and complete history of situations. Documents each call according to department and organizational standards, policies, and procedures.
Able to work in multiple databases simultaneously. Manages a variety of simple and complex cases with wide range of drug or poison risks and effects, such as multi drug/substance exposures, intentional and unintentional exposures, therapeutic errors, and adverse reactions. Uses fact-finding techniques and diagnostic tools to identify problems and risks.
Appropriately interprets and analyzes laboratory and medical information to apply to patient cases and recommendations. Consults drug/poison/toxicology references, toxicologists, supervisors, certified specialists, evidence-based medicine, approved protocols, and others as necessary. Performs calculations to determine amount of exposure and range of toxicity.
Conducts follow-up calls on all symptomatic or potentially symptomatic patients or as directed by supervisor, to monitor therapeutic effectiveness, and adjusts or makes additional recommendations as needed. Collaborates with medical, nursing, and pharmacy rotators, and other staff to assure appropriate assessments and recommendations, as well as adherence to policies, procedures, and protocols. Engages in the “workplace community” by staying aware of changes, participating in data collection or auditing, and understanding Quality Improvement.
Attends mandatory and other relevant meetings and then reports important information and updates back to staff. Engages in continuous learning culture to maintain advanced clinical knowledge of pharmacokinetic, toxicokinetic, anatomy, physiology, pharmacology, and toxicology. Participates in emergency preparedness drills and public health emergencies as they arise.
Effectively responds to and resolves crisis situations; works well in a fast-paced environment responding and triaging multiple inquires. Assists with completion of daily workload to ensure all patient care and essential functions are covered. Demonstrates flexibility and adaptability in staffing a 24-hour emergency telephone service.
Education Requirement: BSN or BS in Pharmacy or PharmD, required. Licensure Requirement: Licensed as a Registered Nurse or Pharmacist in the State of Ohio.
(not specified)
Proficiency in Microsoft Office and basic computer skills. Excellent oral and written communication skills.
One year of emergency Department or critical care experience, preferred. Physical
- OCCASIONALLY: Bend/twist, Chemicals/Medications, Climb stairs/ladder, Lifting / Carrying: 11
- 20 lbs, Lifting / Carrying: 21
- 40 lbs, Loud Noises, Pushing / Pulling: 0
- 25 lbs, Reaching above shoulder, Squat/kneel, Walking FREQUENTLY: Standing CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0
- 10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"