Location:Hutchinson Regional Medical CenterFull Time Equivalent (FTE):1Job
The Practice Manager is responsible for providing overall supervision and coordination of outpatient medical practice service activities and programs for hospital-owned clinics. Responsibilities include but are not limited to operations, financial reporting, insurance oversight, A / R oversight, personnel management, and oversight of practice management. Hutchinson Regional provides medical services to benefit Reno County and the surrounding areas to ensure patients receive top-tier quality health care.
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The benefits have never been more rewarding. Here are a few things we offer:Paid Parental LeaveTuition reimbursementPaid time offHoliday premium payShift and weekend differential pay401k with a 6% employer matchMedical, Dental, and Vision coverageEmployee assistance programHere is a look at the full
Practice ManagerESSENTIAL FUNCTIONS:Serve as a liaison between practice physicians and office staff between the practice and other clinical and administrative areas. Develop growth strategies and business plans in cooperation with practice physicians and leadership. Support financial, budget and business goals.
Ensure adequate staffing is in place to meet the demands of the practice. Monitor the billing and collection functions. Oversee daily operations of practice including but not limited to services, site policies, staff development, and patient flow.
Manage staff relations including performance management, staff satisfaction and conflict management. Perform and oversee scheduling and day to day operationsAssess quality of and coordinate patient care services with patients, staff, providers, and other necessary team members. Establish and implement effective workplace proceduresEnsure policies and best practices are up to industry standards and government regulationsHire, train and monitor administrative stuffSupervise daily practice operations such as billing, debt collections, security and occupational health and safetyCoordinate regular staff meetings and performance reviewsEnsure success of the practice and the physicians through marketing strategies and ROI reportingInterview, hire and train new staff in accordance with HR guidelinesReview productivity and make staffing adjustments as neededMonitor and approve time cards and track staff licensure requirementsReview volumes, productivity, MU, RVU and expense reportsMonitor patient scheduling, referrals and satisfactionAssist in the recruitment of new patientsInteract with patients and gain feedback about the practiceAddress patient complaints in a caring and timely mannerMINIMUM KNOWLEDGE AND SKILLS REQUIRED:Must possess effective communication skills to effectively work with patients and staffStrong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patientsExcellent analytical and problem-solving skillsGood leadership, motivation, training and goal-setting skillsFinancial and accounting skillsOrganization and time management skillsPREFERRED KNOWLEDGE AND SKILLS REQUIRED:Knowledge of basic Medical terminologyIn-depth knowledge of health care finance best practices and standardsComputer literacy and knowledge of relevant health care and administrative softwareREQUIRED BEHAVIORAL
Integrity:A personal presence which is characterized by a sense of honesty and the willingness to do the right thing. The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System. Compassion:A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations. Accountability:Demonstrated track record of ownership of situations, projects and issues. Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
Respect:Demonstrated ability to collaborate with a diverse population. Treat all internal and external customers with a positive, proactive service orientation. Excellence:Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
Proven ability to think strategically but also must be able to lead day-to-day tactical processes. Demonstrated ability to manage and provide coaching and leadership on complex projects. Must be able to lead and/or facilitate process improvement.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED:Bachelor’s Degree in a healthcare related field requiredAt least 2 years of experience in a healthcare setting required.1 year of leadership or management experience required. PREFERRED EDUCATION AND
Master’s Degree in a business or healthcare related field preferredREQUIRED LICENSE/REGISTRATION/CERTIFICATION:N/APREFERRED LICENSE/REGISTRATION/CERTIFICATION:N/AWe provide equal employment opportunitiesHutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law.
It is our policy to provide equal employment opportunities to all qualified individuals and to prohibit discrimination and harassment of any kind. We participate in E-VerifyWe will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, we are required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before we can take any action against you, including terminating your employment.
We will only use E-Verify once you have accepted a job offer and completed form I-9.