Practice Supervisor I

Baptist Health Medical GroupPractice Supervisor IHematology/OncologySt. Matthews areaFull Time/First ShiftIn conjunction with the Practice Manager, the Practice Supervisor I is responsible for day-to-day operations of a secondary BHMG site geographically separated on a different campus. This position will manage a separate staff and share providers with the main campus.

This position will require daily interaction with the practice physician(s) and other physicians within BHMG and the community. Supervises clerical and clinical staff to ensure quality medical office standards. This position is also responsible for close coordination with management staff as well as staffing, scheduling, clinic compliance, inventory, institutional processes, and maintaining routine safety procedures.

Principal Duties and

The following is intended to describe the general nature and level of work being performed by individuals assigned to this job by listing the major components for this position (i.e., key responsibilities and

). The list is not intended to be an all-exhaustive list of duties and responsibilities required and are subject to change from time to time. Additionally, other duties may be assigned at the discretion of leadership to meet business, customer, and/or patient needs.

Patient AccessReferral ManagementCollects and analyzes internal and external data relating to services and opportunities within the business community. Effectively interacts with referral sources and other healthcare providers in a customer focused mannerCall Processing ManagementPatient Intake ManagementClinical Experience ManagementCoordination of Care ManagementCulture of Courtesy & ProfessionalismProcess Improvement, Standardization and Practice EfficienciesRx Process ManagementPatient Satisfaction and follow upProvides day-to-day supervision of BHMG practice staff and programs including, employee relations (e.g. hiring, disciplinary actions, etc.), staff schedules, annual competency evaluations and new hire training and onboarding.

Facilitates regular staff meetings to maintain open communication. Responsible for full day-to-day practice operations at a secondary site. Acts as a backup in the office to cover vacanciesPractice Performance ManagementPayroll ManagementResponsible for ordering/ purchasing/ stocking of all patient/clinical supplies.

Assists with the development and maintenance of patient charts, including documentation and other pertinent patient information. Collaborates and consults with Manager on services, vendor agreements and issues as needed. Provider EngagementQuality & ComplianceMinimum Education, Experience and Licensures Required:Associate's degreeMinimum of 5 years of experience related to

, or a minimum of five years' experience, or an equivalent combination of education and experience required. Graduate of an accredited Medical Assisting program with current CMA certification from AAMA, AMT, NCCT, AAMP, NAHP preferredHealthcare supervisory experience preferredPractice Supervisor, Supervisor, Management, Coordinator, Payroll, Facility Manager, Healthcare, ClinicIf you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.