The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account. Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical recordIndexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracyAnswers and responds to external and internal phone calls in a timely mannerChecks and responds to emails in a timely and professional mannerMeets or exceeds productivity standards in the completion of daily assignments and accurate productionSupports goals of department/organizationWorks as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organizationKnows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedureProvides excellent customer service to internal and external customers using ADIET methodMaintains an organized and efficient work areaTransmits all patient documents accurately and in a timely mannerShift
Shift Length (in hours): 8 Hour Shift# Shifts/Week: 5 Day WeekOvertime Required: X Infrequently ☐ Sometimes ☐ Often Other Functions:Takes responsibility for maintaining accountability for improving job knowledge and skillsMaintains a professional image by observing “on stage” behaviors and keeping “off-stage” behaviors (e.g., personal conversations, use of telephone, eating, etc.) away from patients and visitorsMaintains compliance with all company policies, procedures and standards of conductComplies with HIPAA privacy and security requirements to maintain confidentiality at all timesPerforms other duties as assignedAdditional