Full employer posting
MAJOR ACCOUNTABILITIES/CRITICAL
Manages incoming faxes, documents for patient’s medical record. Scan all pertinent information for upcoming surgery into EPIC. Scan all pertinent information for upcoming presurgical Optimization visit (POP) Develop and maintain strong relationships with all constituencies (physicians’ offices, clinics, Hospitalists, Nurse Practitioner, Anesthesia and OR Staff) Works with NP and Hospitalist to obtain outside medical information.
Assists with scheduling patient appointments for further evaluation under the direction of the NP or Hospitalist. Assisting to check patients in on arrival for POP appointments when coverage is needed. Potential for assisting to schedule patient POP visits and other related duties as assigned.
Confirmation calls to patients prior to POP appointment. Responsible for keeping the shared fax incoming folder up to date Practices and adheres to Stamford Health’s “Code of Conduct” philosophy and organizational standards for Service Excellence, and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability. Completes required continuous training and education as assigned.
Competencies and work Experience
Strong organizational skills, especially in creating and keeping files, records. Ability to prioritize tasks on an ongoing basis in a high – intensity environment. Excellent communication and people skills demonstrated ability to get results from people through interactions on the phone or person.
Meticulous attention to detail Perseverance in the face of indifference or inattention of others, ability to see things through to completion. Appropriate interaction with a range of individuals and disciplines. Preferred Secretarial/clerical and telephone experience.
Healthcare experience preferred. Demonstrate willingness to work in a team environment. Demonstrate flexibility due to unexpected changes in workload.
Demonstrate ability to work independently and as a team player. Education Requirements (including license, registration, certification) High School degree or equivalent required BLS required
Full time · Day shift