Full employer posting
Join our team as a day shift, full-time, Prior Authorization Tech in Albuquerque, NM.
Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group of over 300 providers, including physicians and advanced practice providers serving a broad range of specialties and primary care. Responsibilities Provides telephone triage, data entry and assistance to the Health Services Department in order to ensure quality customer service and exceptional quality management Receives, screens, manages, resolves and/or transfers calls A ssists callers with questions and concerns Adheres to policies, procedures and regulations to ensure compliance and patient safety Enters authorizations and recertification requests with accuracy to include eligibility, provider status, and benefit interpretations.
Qualifications Job Requirements High School Diploma or GED Two (2) years of experience in direct patient care at a medical office or facility Computer training (Word/Excel), Medical Terminology, working knowledge of CPT, HCPC, ICD-9 codes, and ACD telephone system Preferred Job Requirements Medical Assistant Certification Five (5) years of experience in direct patient care at a medical office or facility
About the role
Provides telephone triage, data entry and assistance to the Health Services Department in order to ensure quality customer service and exceptional quality management