PRN Customer Service Representative - Pediatrics Primary Care - Travels Locations for Coverage

PRN Customer Service Representative – Pediatrics Primary Care | Multiple Locations Flexible Scheduling | High-Volume Pediatric Care | Multiple Locations What Does PRN Mean? PRN means “as needed.” This position has no guaranteed hours or set schedule. Shifts are assigned based on clinic staffing needs and may vary by day, time, and location.

Due to the high patient volume across our pediatric primary care offices, PRN team members often have frequent opportunities to pick up shifts. Depending on operational needs, you may typically work 3–4 shifts per week ; however, hours are not guaranteed. Required Availability Open availability is required.

Candidates must be available to work any day of the week, including weekdays and weekends, with shifts scheduled between 7:00 AM and 7:00 PM. You must be flexible to accommodate changing schedules and clinic staffing needs. Specific days and shifts cannot be guaranteed.

Travel Requirements – Multiple Locations This is a multi-location PRN position . Team members must be willing and able to travel to all seven pediatric primary care locations as staffing needs arise: Golisano Pediatrics – Cape Coral Hospital Golisano Pediatrics – Franklin Park Golisano Pediatrics – Harbor Blvd. Golisano Pediatrics – Lehigh Acres Golisano Pediatrics – Page Field Golisano Pediatric Primary Care – Bimini Square Golisano Pediatrics – Bayshore Road Important: You will not be assigned to a single office.

You may be scheduled at any of the listed locations, and assignments may change based on clinic needs. Reliable transportation, open availability, and flexibility to travel between locations are required. The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department.

Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.

Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements

High School Diploma or GED Required.

Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred. Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful. US:FL:Fort Myers