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About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services.
Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Grant Funded This position is grant funded. Work Shifts Hours per Week: 35
9:00AM - 5:00PM
Monday - Friday Duties & Responsibilities Under the direction of the Senior Director for Complex Care, the Project Administrator will plan, coordinate, administer, direct and evaluate the activities of a grant funded project to improve patient engagement in Hepatitis C care among New Yorkers with criminal legal involvement, ensuring the timely completion of the project deliverables. The Project Administrator will assist in fostering a resilient culture within an engaged interdisciplinary team to contribute to optimal patient outcomes for Hepatitis C care while fostering professional growth.
The Project Administrator will work directly with Point of Re-Entry and Transition (PORT) Clinic sites at Kings County Hospital and Bellevue Hospital to support their operations and staff, ensuring optimal utilization of resources and compliance with required policies, procedures, and other standards through management of scheduling, budgetary constraints, program objectives, dependencies and other concerns. The project Administrator will build and maintain relationships with government and community-based partners to strengthen referral pathways and overcome barriers to patient engagement and demonstrated project management skills, exceptional communication, and strong organizational abilities.
SUMMARY OF DUTIES AND
Provide project management, data analytic, and administrative support to Care Models team and assigned facility Point of Re-Entry and Transition (PORT) clinics. Assist in defining project scope, objectives and milestones, outlining major deliverables and establishing implementation schedules for assigned projects. through utilization of project management software and tools for duration of grant period. Interface with facility staff, community and government partners during the preparation, implementation, and evaluation phases of each specialized care models’ program; build and maintain relationships with clinical teams at facilities and Correctional Health Services, and with other community-based reentry-focused partners.
Formulate policy and procedural guidelines, consistent with NYC Health + Hospitals policies and procedures, to facilitate the successful, timely, and efficient completion grant related work. Develop clinical and care plan standard workflows in collaboration with the PORT Clinic Directors and Senior Director of Care Models. Submit periodic progress and activity reports to funding agency officials and/or H+H management through designated channels, and in appropriate timeframes.
Report monthly to New York State in grantee portal. Participate in quarterly grantee calls with New York State. Attend annual grantee meeting with New York State.
Identify risks and barriers to project completion that require escalation to the Senior Director of Care Models and facility leadership; problem-solve issues on the ground with facility teams directly. Maintain effective relationships with clinical teams at facilities and Correctional Health Services, and with other community-based reentry-focused partners through regular site-based visits, consistent and timely communication, good interpersonal skills, and ability to problem solve.
Assist Senior Director of Care Models programs with management and coordination of staffing for Care Models team members. Work collaboratively with the immediate Care Models team and with facility-based teams. Conduct periodic facility operations meetings upon completion of each project phase or key activities within a phase to review outputs and confirm readiness to move forward with grant implementation.
Manage and support clinical teams through scheduling and hosting collaborative meetings. Host lessons-learned meetings at the facility-level to identify opportunities for continuous quality improvement; present and/or manage trainings and continuing education sessions with staff on topics in care models. Manage special projects as requested by Senior Director, Complex Care
Specific education, training and/or experience requirements will vary depending on the complexity, type, scope, variety and level of project(s) assigned to a particular position and assignment level will correspond to the requirements of the designated project(s). 1. A bachelor’s degree from an accredited college or university in a specialization or discipline consistent with project content; and 2. Four (4) years of satisfactory, full-time experience related to the objectives of the project in a health care or hospital setting; or 3.
A satisfactory equivalent of education, training and/or experience. Department Preferences Health care program planning, research, design, operations, evaluation and analysis. Project management Comfort working directly with clinical teams and support staff at facilities who report into different facility departments.
Strong communications, including written and oral, and adept at communicating with external and internal audiences. Navigating landscape of criminal legal government entities and community-based reentry organizations Ability to think critically and problem solve in real time; self-starter. Lived experience with the criminal legal system Post-incarceration care management and navigation Ability to manage time and priorities Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
About the role
Provide project management, data analytic, and administrative support to Care Models team and assigned facility Point of Re-Entry and Transition (PORT) clinics.