Provides patient care to include taking x-rays in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures.
Communicates with medical providers and staff about patient’s clinical condition. Customer Service: Welcoming patients and visitors. Answering and referring inquiries within scope of practice.
Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner. Maintains communication between medical staff, administrative staff, and/or patient/families.
Radiology Services: Assist patients the correct position to complete x-ray as ordered by provider. Follows safety protocols for radiologic studies. Maintains production and quality of radiographs by following established standards and procedures.
Clinical Services: Maintains and updates medical records. Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion. Scans and uploads patient clinical documents into medical chart.
Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services. Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters. As directed by medical provider and within scope of practice, provide patient education.
Environmental Services: Contributes to the overall cleanliness and appearance of personal work space and department. Monitors supply levels in exam rooms and stock room and requests when needed. Maintains all radiology equipment.
Evaluates all equipment for damage or maintenance needs and reports when needed.
Communication Excellence Knowledge and ability to work in accordance with accepted radiological and clinical standards Ability to work tactfully and effectively with patients, family members, other employees and physicians. Strong customer service Quality Focus Experience/License/Certification: Minimum
Graduate of a medical assistant program Work
Previous experience in medical practice is preferred Required License/ Certification/Registration: Certification by the American Registry of Radiologic Technologists. Basic Life Support Certification