Full employer posting
Receptionist FT 40 Hours Monday- Friday 8a-430p Haverhill.
Responsible and accountable to greet patients, visitors and employees in the Seton and Saint Margaret's lobby areas quickly and in a pleasant manner. Direct visitors to their destinations. Answer Patient Information telephone lines.
Maintains a professional, pleasant and helpful manner and communicates in a warm and courteous manner.
Greet and direct visitors and patients. Responsible for answering busy telephone lines, answering inquiries regarding patient information, patient condition, patient whereabouts, CSEMC information inquiries, etc. Maintains diplomatic working relationships with physicians, volunteers, and all other staff members and the general public to ensure optimum performance standards in the Telecommunications Dept.
Directs flower deliveries. Work limited supervision and exert good judgment based on sound logic and adhere to hospital and departmental procedures. Perform simultaneous tasks and executes sound judgment under hectic circumstances.
Maintain a professional, pleasant and helpful manner, communicate in a warm and courteous manner. Anticipate customer needs and be flexible in responding to them.
High School Diploma Certification/Licensure: N/A Other: Three years in a business/hospital setting with an emphasis on customer service. Typing, computer data entry, excellent telephone techniques and skills. Ability to handle varied and sometimes intense customer service issues in a pleasant and businesslike manner.
3:00pm-7:00pm · Weekends
About the role
Responsible for answering busy telephone lines, answering inquiries regarding patient information, patient condition, patient whereabouts, CSEMC information inquiries, etc.