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CharterCARE Health Partners · CharterCARE Roger Williams Medical Center · Providence, RI

Referral Coordinator

TypeFull time
ScheduleDays
Experience4+ yrs
EducationHS diploma
PostedOct 16
✓You’ll need
Education
✓High School Diploma or equivalent required; advanced medical degree/certification preferred. Bilingual Portuguese/Spanish required/strongly preferred.
Qualifications
✓Four plus years of relevant work experience in a medical/physician’s office required. Previous knowledge and experience processing online/phone authorizations required. Previous coding/billing experience preferred.
✓Knowledge of basic software applications to include Electronic Health Record management.
✓Knowledge working with Athena and experience with Meditech and Infina.
✓Skill in dealing with interpersonal issues and customer relations.
✓Ability to lead multiple staff/disciplines
✓Ability to handle multiple priorities at once with minimal supervision.
✓Ability to comprehend and follow written and verbal instructions.
✓Ability to organize and communicate clearly.
✓Ability to maintain confidentiality of patient and employee information.
CharterCARE Health Partners
272open roles
13administration roles open at this facility
All 272 CharterCARE Health Partners jobs
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Pay for this position
$19.50 – $30/hr
Rhode Island administration paymedian $22.04 – $35.49
$18/hrFloor 12% below the Rhode Island median floor$42/hr
Apply to CharterCARE Health PartnersContact Recruiter about this role
✓You’ll need
Education
✓High School Diploma or equivalent required; advanced medical degree/certification preferred. Bilingual Portuguese/Spanish required/strongly preferred.
Qualifications
✓Four plus years of relevant work experience in a medical/physician’s office required. Previous knowledge and experience processing online/phone authorizations required. Previous coding/billing experience preferred.
✓Knowledge of basic software applications to include Electronic Health Record management.
✓Knowledge working with Athena and experience with Meditech and Infina.
✓Skill in dealing with interpersonal issues and customer relations.
✓Ability to lead multiple staff/disciplines
✓Ability to handle multiple priorities at once with minimal supervision.
✓Ability to comprehend and follow written and verbal instructions.
✓Ability to organize and communicate clearly.
✓Ability to maintain confidentiality of patient and employee information.
CharterCARE Health Partners
272open roles
13administration roles open at this facility
All 272 CharterCARE Health Partners jobs
Want the next administration job in Rhode Island by email?
Weekly, free, unsubscribe with one click.

Full employer posting

The Referral Coordinator ensures the quality of the referral process is upheld to departmental and system standards by developing and maintaining a collaborative relationship with the providers and outpatient practices. The Referral Coordinator reviews the incoming referral for information that is accurate and appropriately reflects the patient’s demographics and the providers request for a specialty referral. The Coordinator contacts the patient gathering additional information and obtains all necessary and relevant authorizations.

The Referral Coordinator ensures quality control of the referral process is upheld by reviewing the accuracy and timeliness of referrals through daily monitoring ensuring targets are met. Successful outcomes of this position include developing and maintaining outstanding relationships with doctor's offices and hospitals. Providing exemplary customer service to patients and their family members in a compassionate and competent manner.

Enhancing community relationships, program visibility, timely responsiveness and excellent patient satisfaction.

High School Diploma or equivalent required; advanced medical degree/certification preferred. Bilingual Portuguese/Spanish required/strongly preferred.

Four plus years of relevant work experience in a medical/physician’s office required. Previous knowledge and experience processing online/phone authorizations required. Previous coding/billing experience preferred.

Knowledge / Skills / Abilities Knowledge of basic software applications to include Electronic Health Record management. Knowledge working with Athena and experience with Meditech and Infina. Skill in dealing with interpersonal issues and customer relations.

Ability to lead multiple staff/disciplines; Ability to handle multiple priorities at once with minimal supervision. Ability to comprehend and follow written and verbal instructions. Ability to organize and communicate clearly.

Ability to maintain confidentiality of patient and employee information.

1st Shift · 8:00 am - 4:30 pm

About the role

The Referral Coordinator ensures the quality of the referral process is upheld to departmental and system standards by developing and maintaining a collaborative relationship with the providers and outpatient practices. The Referral Coordinator reviews the incoming referral for information that is accurate and appropriately reflects the patient’s demographics and the providers request for a specialty referral.