Referral Management Office Specialist

DEFINITION: The Referral Management Office (RMO) Specialist performs a variety of tasks that requires basic knowledge of systems and procedures. Under the direction of the immediate supervisor, the position is responsible for obtaining authorizations and referral requirements when necessary, scheduling all patients for new patient appointments and procedures in the various specialty clinics. The RMO Specialist helps to ensure that patients flow through the referral process and scheduling system as quickly and efficiently as possible.

Hospital/physician office experience, clerical or medical assistant Intermediate level of communication and customer service skills Computer skills High School Diploma preferred