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WWAYPOINT
AdventHealth · Orlando, FL

Referral Triage Specialist

TypeFull time
ScheduleDays
EducationHS diploma
PostedOct 6
✓You’ll need
Licensure
EMT/Paramedic licensure, CNA license with PCT, ICU, or In-patient experience preferred
Education
✓High School Grad or Equiv
Qualifications
✓Professional, oral, and written communication skills in English
Additional languages preferred
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) preferred
Problem solving and critical thinking skills preferred
Ability to work in a team setting, as well as independently preferred
Ability to work well under pressure with deadlines – sense of urgency preferred
Ability to prioritize and manage simultaneous assignments with close attention to detail preferred
Medical terminology experience preferred
Previous medical office background preferred
+Benefits
Medical, dental and visionBenefits from day onePaid time offPaid parental leaveRetirement planLife and disability insurance
AdventHealth
Nonprofit · Altamonte Springs, FL · 42 hospitals · 9 states
4,376open roles
All 4,376 AdventHealth jobsAdventHealth pay scales
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Pay for this position
$16.02 – $25.63/hr
Apply to AdventHealthContact Recruiter about this role
✓You’ll need
Licensure
EMT/Paramedic licensure, CNA license with PCT, ICU, or In-patient experience preferred
Education
✓High School Grad or Equiv
Qualifications
✓Professional, oral, and written communication skills in English
Additional languages preferred
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) preferred
Problem solving and critical thinking skills preferred
Ability to work in a team setting, as well as independently preferred
Ability to work well under pressure with deadlines – sense of urgency preferred
Ability to prioritize and manage simultaneous assignments with close attention to detail preferred
Medical terminology experience preferred
Previous medical office background preferred
+Benefits
Medical, dental and visionBenefits from day onePaid time offPaid parental leaveRetirement planLife and disability insuranceWellness and mental health resources
AdventHealth
Nonprofit · Altamonte Springs, FL · 42 hospitals · 9 states
4,376open roles
All 4,376 AdventHealth jobsAdventHealth pay scales
Want the next healthcare job in Florida by email?
Weekly, free, unsubscribe with one click.

Full employer posting

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Full time

Day-Weekend

  • Answers the telephone in a professional and polite manner, communicating information to appropriate personnel. Notifies patients, physicians, and support staff of changes impacting the schedule. Updates information in the EMR as necessary. Interacts professionally with physicians, patients/families, and healthcare staff. Maintains a good working relationship within the clinic and with hospital departments. Other duties as assigned. Responds to voicemail messages promptly. Responds to all referrals within one to two business days. Obtains and enters EMR demographic and medical records/tests/scans/results necessary for the first office visit. Collaborates with navigators, schedulers, physicians, and office staff. Ensures verification of benefits has been obtained and clearly documented in EMR. Shift is 12-hour shifts from 6:45am to 7:15pm, 3 days a week, Weekend and holiday coverage is required, no set schedule. Team members receive schedules in advance, expect to see weekdays, weekends, and holidays as needed to support 24/7 operation. Knowledge, Skills, and Abilities:
  • Professional, oral, and written communication skills in English [Required]
  • Additional languages [Preferred]
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) [Preferred]
  • Problem solving and critical thinking skills [Preferred]
  • Ability to work in a team setting, as well as independently [Preferred]
  • Ability to work well under pressure with deadlines – sense of urgency [Preferred]
  • Ability to prioritize and manage simultaneous assignments with close attention to detail [Preferred]

• High School Grad or Equiv [Required] Work

• Medical terminology experience [Preferred] • Previous medical office background [Preferred] EMT/Paramedic licensure, CNA license with PCT, ICU, or In-patient experience [Preferred] Physical

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

$16.02 - $25.63 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

About the role

Answers the telephone in a professional and polite manner, communicating information to appropriate personnel. Notifies patients, physicians, and support staff of changes impacting the schedule. Interacts professionally with physicians, patients/families, and healthcare staff.