“The Nurse Navigator will support the Breast Surgery Division, serving as a key clinical resource and point of coordination for patients throughout their surgical care journey. This role will interface with the multidisciplinary health care team to ensure effective care coordination across the continuum by (1) facilitating the delivery of needed care services and identifying and removing barriers to care, (2) assisting patients in navigating obstacles throughout diagnosis, treatment, surgery, recovery, and follow-up, and (3) building therapeutic and trusting relationships with patients, families, caregivers, and members of the care team.
The Nurse Navigator will provide clinical functions as appropriate for the Breast Surgery patient population and will play an integral role in optimizing patient care management and continuity. The position supports a patient care experience that is safe, timely, efficient, cost-effective, equitable, and patient-centered while helping patients successfully navigate the complexities of their breast surgical care.” The Nurse Navigator will interface with the multidisciplinary health care team to ensure care coordination occurs for the surgical patient population across the care continuum by (1) ensuring the delivery of needed care services and the removal of barriers to care, (2) assisting patients in overcoming obstacles across the patient's care continuum as well as coping with their treatment and follow-up, and (3) building therapeutic and trusting relationships with patients, families, and all caregivers.
This position provides clinical functions as required for this patient population, and participates in optimizing patient care management and providing a patient care experience that is safe, timely, efficient, cost-effective, equitable and patient-centered. Responsibilities Promotes a patient- and family-centered care environment for ethical decision making. Advocates for patients to promote optimal care and outcomes.
Promotes autonomous decision making by patients. Participates in the tracking of metrics and patient outcomes, in collaboration with administration, to document and evaluate outcomes of the navigation program and report findings to the cancer committee. Serves as a liaison between this program and other areas of service that interact with this program and patients.
Works with marketing and outreach departments to educate referring physicians and the community on available services. Appropriately tracks patients assigned to this Surgical Home Program including but not limited to monitoring patient care scheduling and follow-up care, and assisting with tracking test/procedure results. Assesses educational barriers and needs of patients, families, caregivers, and provides education that best supports the understanding of the diagnosis and plan of care.
Provides care education to healthcare team members. Works with designated physicians and other healthcare professionals to develop and maintain clinical protocols/care pathways, to include coordinating their entry into the electronic medical record (EMR). Works closely with physicians and allied health professionals in all areas (both internal and external) to coordinate, communicate and update, and facilitate all components of the patient's multidisciplinary plan of care.
Serves as the patient's central point of contact. Ensures the patient has timely access to psychosocial support, and facilitates appropriate referrals for patients, families, and caregivers, especially during periods of high emotional stress and anxiety. Maintains open communications with all health team members (both internal and external) on behalf of the patient, and their significant others as designated by the patient.
Notifies providers to confirm patient exams ordered/required, obtains prior exams/films/results, and ensures tests, procedures and related consultations are scheduled and performed. Collaborates with the cancer committee and administration to perform and evaluate data from the community needs assessment to identify areas of improvement that will affect the patient navigation process and program and participate in quality improvement based on identified service gaps.
Builds partnerships with local agencies and groups that may assist with cancer patient care, support, or educational needs. Qualifications Experience
3 years nursing or as a nurse navigator or similar role preferred
Associates Nursing required Bachelors Nursing preferred
Basic Life Support (BLS) required at time of hire Travel: Up to 10% Additional Duties : Additional Duties as assigned may vary. UFJPI is an Equal Opportunity Employer and Drugfree Workplace