The Physical Therapy Registrar/Scheduler will work under the direction of the Physical Therapy Manager, and will be a very important team member of the clerical support team for the Physical Therapy Department. This individual must be dependable, trust-worthy, hard-working and work well with the other staff members of the Physical Therapy Department. This individual is responsible to fulfill the duties of the position, or to immediately notify the Department Manager of any reason they cannot fulfill the responsibilities of the job.
This individual must be willing to accept instruction, direction, and performance feedback from the Department Manager or another Team member who is responsible for training this individual.
1. Attends reception desk and performs clerical and receptionist duties. 2. Performs patient registration. 3.
Compiles and records medical charts, reports and correspondence. 4. Answers telephone, schedules appointments and greets and directs patients, salespersons, and visitors. 5. Confirms patients’ insurance eligibility with insurance companies, performs pre-certifications if needed, and verifies patient’s benefits for physical therapy treatment. 6.
Collects co-payments at time of visit in the form of cash, check or e-pay if needed. 7. Monitors and contacts “drop-out” patients. Attempts to reschedule patients with missed appointments. 8.
Prepares next day charge sheets. 9. Post and balance all charges in CPSI System. 10. Processes requests from Health Information Services Dept. 11.
Maintains inventory of all office supplies and miscellaneous items. 12. Maintains list of all New Patients by: Patient Name, Physician, Insurance Type 13. Maintains all IE POC and DC POC for physician signature. 14.
Compiles daily, weekly, and monthly statistical calculations to include visits, charges, units, average charge and percentage of arrivals per Clinician, as well as facility totals for inpatients and outpatients. 15. Other duties as assigned. Qualifications Education Requirements and Other
High School Education or Equivalent. Candidate must have computer experience, accurate typing skills, and be able to operate a 10 key calculator. At least one year experience with medical insurance billing and knowledge of precertification requirements.
Education Level: High School Graduate or Equivalent Certification/Licensure: None Experience
One year are more of working in a medical environment with experience in medical insurance coverage and pre-certification requirements.
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