Full employer posting
Location: IU Orthopedics & Sports Medicine 2701 W. North Street Muncie, In 47302 Hours: 40 hrs/wk 7:30a-4:30p, no weekends or holidays Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Key
Insurance Verification Collecting Payments Checking patients in and out for appointments Scheduling appointments Other duties as assigned Preferred
Customer service Registration Previous medical office
Prefer 1 or more years of relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Basic proficiency in MS Office (Word, PowerPoint, Excel). Requires CMAA certification. Must successfully complete Registration Specialist II Checklist.
Time-of-service collections experience preferred. BLS Certification through AHA preferred.
Full time · Day shift
About the role
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.