Rehabilitation Services Assistant

The Rehabilitation Services Aide performs a variety of clinical support, clerical, and customer service functions within the Rehabilitation Services Department. This position assists therapists with patient care activities, prepares treatment areas, maintains department cleanliness and organization, manages supplies and inventory, and provides receptionist coverage as needed. The Rehabilitation Services Aide plays an important role in ensuring a positive patient experience and efficient daily operations.

Prepare treatment rooms and equipment for patient sessions Clean and maintain therapy equipment, treatment areas, and shared department spaces Assist therapists with approved patient care activities, including wheelchair follow and transfer assistance Order, stock, and track departmental supplies and complete annual inventory processes Perform equipment safety checks and report maintenance concerns Maintain departmental logs, records, and checklists Welcome patients and visitors with professionalism and compassion Answer telephones and assist callers with scheduling, inquiries, and therapist communication Schedule and confirm patient appointments Scan insurance cards and obtain required patient signatures and forms Process and verify daily charge sheets Communicate effectively with physician offices and hospital departments Support documentation distribution and other departmental responsibilities as assigned What We're Looking For Required Qualifications High School Diploma or GED CPR Certification (or ability to obtain within established timeframe) Basic computer skills, including word processing and data entry Strong organizational, communication, and customer service skills Ability to work independently and as part of a team Commitment to maintaining patient confidentiality and HIPAA compliance

The Richland Hospital? At The Richland Hospital, our mission is simple: "Our patients, above all else." We are committed to providing exceptional care while fostering a culture built on our 7 Cs : Customer Service Communication Commitment Compassion Change Civility Community We believe every team member contributes to making our organization the first choice for better health in our communities.