Release of Information Coordinator

Primarily responsible for acting as liaison between the Medical Record Department and patients, insurance agents, health care institutions, attorneys, etc., regarding release of protected health information (PHI) in accordance with Federal and State laws. Releases protected health information according to established policies and procedures. Assists with other clerical functions within the department as directed.

This is a nonexempt position that reports directly to the Director of Health Information Management. ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬

1. Releases protected health information in accordance with hospital policy and HIPAA laws. 2. Responds to requests for patient information via fax, phone, or mail. 3.

Answers the telephone and assists walk-in customers. 4. Scans medical records into Electronic Medical Record accurately with 100% accuracy to patient episode or MPI at a rate of 125 pages per hour. 5. Verifies completed medical records; loose filing and outside resources are accurately and efficiently scanned into patient’s Electronic Health Record 400 pages per hour with an accuracy rate of 100%. 6.

Files completed medical records accurately and efficiently where appropriate. 7. Demonstrates and actively promotes an understanding and commitment to the mission of MCH. 8. Scanning of records into EMR. 9.

Files completed medical records in permanent file or loose filing accurately and efficiently where appropriate. QUALIFICATIONS 1. 2 years experience in a medical record department required. 1-2 years of computer experience required. Must possess excellent interpersonal skills and be able to communicate in a courteous and confidential manner with providers, staff and visitors or patients.

Must have ability to adapt to a varied routine of office work with frequent interruptions. Requires analytical ability to determine completeness of medical records and validity of requests for release of PHI as well as basic clerical skills including the ability to file accurately. Attention to detail required. 2.

Must be very detail-oriented and possess the ability to analyze, interpret, and extract detailed technical clinical data for long periods of time. 3. Must have excellent communication skills to interact with physicians and staff from various departments and levels in the organization. 4. Must be able to use independent judgment in assessing documentation and applying coding guidelines. 5.

Must have demonstrated competence in the use of personal computers and email