Full employer posting
POSITION TITLE: Patient Account Representative Professional DEPARTMENT: Patient Financial Services FLSA STATUS: Non-exempt REPORTING RELATIONSHIP: Manager, Patient Financial Services Professional
The Patient Account Representative is responsible for the daily billing of claims to third party payers, follow-up, and “status” of claims to ensure timely and appropriate processing and payment.
Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives. Processes billing daily, reviewing bills for correctness and completeness prior to submission. Maintains a clear, concise, and complete history on each account according to established procedure.
Reviews and works denials, mail, returns, rejections, appeals, refunds and requests for additional information as per policy in a timely and accurate manner. Understands and performs follow-up processes for accounts on a daily basis and works accounts according to established procedure.
18 years of age . Six (6) months previous insurance billing experience. Knowledge, Skills & Abilities : Knowledge of third-party billing and claims processing, knowledge of medical terminology, computer experience, and computer skills, including keyboarding.
Knowledge of ICD-10, CPT Coding and previous experience in a health care setting preferred. Need excellent verbal communication, interpersonal, and critical thinking skills, and the ability to adapt to frequent change. Working Conditions: Work is generally performed within an office environment, with standard office equipment available.
Physical
Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
About the role
Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.