Residential Mental Health - Health and Safety Supervisor

• $29.62 - $32.58 Hourly Title of Position: Health and Safety Supervisor Location: Percy Village Exempt/Non
• Exempt: Non
• Exempt Union/ Non- Union: Non
• Union Supervisor: Residential Manager Gateways Hospital and Mental Health Center, located in Los Angeles, is a non-profit organization that provides an array of comprehensive mental health services for Children, Adolescents, Transitional Aged Youth, and Adults suffering from mental illness in the Greater Los Angeles area. The organization consists of a standalone fifty-five (55) )-bed hospital and six outlying outpatient facilities that have anywhere from fourteen (14) beds to one hundred and thirty-four (134) beds. The organization has approximately four hundred (400) employees. SUMMARY OF POSITION The Health and Safety Supervisor serves as the lead Paraprofessional Counselor during assigned shifts, providing guidance, training, and support to paraprofessional staff while ensuring the safe, secure, and effective operation of the residential facility. This position is responsible for monitoring the health, safety, and security of residents, staff, and property through routine rounds, hazard identification, security checks, and adherence to established protocols. The Health and Safety Supervisor responds to emergencies and crisis situations, promotes a therapeutic and recovery-oriented environment, and assists with daily program operations, including resident accountability, medication monitoring, meal service, documentation, and other paraprofessional counseling duties. The position serves as a resource to staff, supports operational continuity, and may act on behalf of the Residential Manager in their absence.

Maintains communication with team members throughout the shift to assure that all tasks are covered, and offers assistance where needed. Monitors client sign in and out procedures and accountability procedures including: sign in /out cards, pass request forms, hourly rounds, AWOL procedures, etc. Ensures that on duty or on call management is appropriately notified in emergency or other critical situations.

Receives and stocks supplies. Conducts random security checks of premises and cottages as appropriate and/or assigned. Ensures life safety of all residents through proper observations and documentation of security rounds/checks.

Reports safety hazards, maintenance and housekeeping needs to the Residential Manager. Observes and records resident behavior and activities, monitors hygiene. Reports any unusual or concerning behavior to the appropriate staff members.

Monitors and ensures that clients take prescribed psychotropic medications, and that medications are accurately recorded. Monitors client living areas and works with clients to understand and maintain minimum health and safety standards in their assigned living space. Responds appropriately to emergency or problematic situations; i.e. notifies immediate supervisor, staff, administration, police, fire department, ambulance and paramedics as appropriate.

Assists in situational crisis intervention as needed. Provides a good role model for residents and paraprofessional staff in terms of reliability, social skills, professionalism, tact, leadership, grooming and integrity. Assists in hazard monitoring and other data collection and reporting as needed to maintain facility safety standards.

In conjunction with Program Director, serves as acting supervisor when Residential Manager is off duty or on leave. Assists with quality reports, scheduling, and professional interdepartmental communications with Facilities Management, Environmental Services, Dietary Services, Human Resources, Contracted Security Services, Substance Abuse Testing Agencies, or executive management. Assists in scheduling coverage, or covering shifts as needed.

Performs additional tasks as assigned by Residential Manager or other members of the management team. ESSENTIAL SKILLS Knowledge of health, safety, security, and emergency response procedures in a residential or behavioral healthcare environment. Ability to exercise sound judgment and maintain professionalism during crisis and emergency situations.

Effective leadership, coaching, and conflict resolution skills. Strong verbal and written communication skills. Ability to document observations, incidents, and resident activities accurately and timely.

Ability to work collaboratively with multidisciplinary teams and external service providers. Strong organizational skills with the ability to prioritize multiple tasks and responsibilities. Ability to maintain confidentiality and professional boundaries.

Basic computer proficiency, including Microsoft Office applications and electronic health record systems. Qualifications EXPERIENCE/QUALIFICATIONS Minimum of four (4) to five (5) years of experience working in a residential treatment, behavioral health, mental health, social services, healthcare, or similar environment required. Previous experience providing direct support to individuals with mental health, substance use, or behavioral health needs preferred.

Experience leading, mentoring, training, or providing work direction to staff preferred. Experience responding to emergencies, crisis situations, and safety incidents in a residential or healthcare setting preferred. Experience with documentation, incident reporting, and maintaining regulatory compliance standards preferred.

Scheduling, shift coordination, or supervisory experience preferred. EDUCATION & CERTIFICATES Minimum Education Required: High School Diploma Desired

Associate degree in Psychology, Social Work, Human Services, Criminal Justice, Behavioral Health, or a related field preferred. Desired Certification: Certification in substance abuse counseling, nursing, health care management, security guard, or other related field. REQUIREMENTS Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.

Valid California Driver’s license. TB clearance. Driving record acceptable for coverage by Gateways insurance carrier.

As you consider taking the next step in your career, these are some of the exciting and competitive benefits we offer: Student loan forgiveness qualifying employee Medical and dental insurance PTO for vacation, sick time, bereavement, and personal holidays Bilingual bonus pay, when applicable Work alongside a talented, collaborative, and compassionate interdisciplinary team Receive professional development support from a supportive management team, and more!