Purpose: This position is responsible for providing continuity of business operations, support functions, and direct patient care functions in the assistance of Respiratory Care Practitioners, Respiratory Leadership, and Nursing staff. This position is responsible for accurately obtaining and documenting adult and pediatric vital signs including, pulse, respirations, oxygen saturation, temperature, and weight. In addition, this position is responsible for transporting of equipment, clerical responsibilities, ordering and stocking of respiratory care supplies, performing remote health monitoring initial on-boarding, titrating oxygen, performing oral care, mobilizing patients, and assisting Respiratory Care Practitioners with patient care tasks that do not require licensure.
In addition, they will perform basic maintenance and cleaning of various respiratory equipment items to include adult and pediatric bronchoscopes. Nature and Scope: The incumbent is in frequent contact with Respiratory Care staff, patients, and nursing personnel. The incumbent must be knowledgeable of the uses of respiratory equipment specific to the area of specialty.
This position is responsible to demonstrate proficiency in body mechanics, fire safety, infection control, patient safety, CPR and safe handling of hazardous materials. The incumbent assists in procedures to facilitate the proper documentation of the patient care from pre-admission to discharge. This position is responsible for accurately obtaining and documenting adult and pediatric vital signs and oxygen delivery device information.
This position is responsible for the maintenance of unit supplies and interdepartmental communication. The incumbent is responsible for to making decisions regarding levels of stock (disposable or non-disposable) to be maintained, and the ordering of supplies for the designated locations. The major challenges to this position are to meet the demands of several areas at once (i.e., process bronchoscopy cart, oxygen delivery, transporting of respiratory equipment, and assisting Therapists) while maintaining normal business operations.
Additionally, this position must assure proper decontamination of equipment and supplies in accordance with Renown Health policies. This position is challenged to maintain accuracy; communicate effectively with different types of people; function effectively under stress; and the ability to identify and maintain priorities while responding simultaneously to requests from different people. This position is also challenged to remain courteous and tactful at all times.
This position responsible for ensuring a positive patient experience is achieved. This is accomplished through initially making a connection, introducing yourself, explaining the duration of the work being performed, explaining the procedure / task, and thanking the patient when complete (CIDET). Additionally, this position is responsible for service recovery when the patient experience does not go well.
This is accomplished by listening with empathy to the concern, apologizing for the experience, solving the problem if able and escalating to leadership if not able, and thanking the patient for providing us with an opportunity to improve their experience (LAST). This position does provide patient care
Requirements - Required and/or Preferred Name Description
Must have working-level knowledge of English language, including reading, writing and speaking English.
Experience in ordering and stocking of inventory preferred. Experience in clinical setting providing direct patient care and/or customer service preferred. License(s): None Certification(s): BLS certification by American Heart Association within 90 days of hire.
Completion of remote health monitoring training within introductory period. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Disclaimer: The foregoing description is not intended to be, and should not be construed as, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
It is intended to be an accurate reflection of the general nature and level of the job.
Day shift · 0545-1815