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The Command Center RN is responsible for providing high-quality patient care to various patient populations within the framework of the Advanced Care at Home model
Utilizing monitoring, assessment, planning, intervention and critical thinking skills to care for Advanced care patient populations in the home Navigating patients and families across the continuum of the Advanced Care at Home phases of care Monitoring and responding to biometric data per Advanced Care at Home protocols Ensuring all interventions in the patient’s care plan are implemented efficiently with a patient centered approachConducting home and audio/visual patient care visits as directed by the care team and/or protocol Leveraging the resources and expertise of the Advanced care at Home team and supplier partners to implement collaborative workflows, standards, policies, protocols, guidelines and documentation systems to support safe, reliable, high-quality, evidence-based care with clinical protocols as the foundation Adhering to the clinical protocols and be willing to obtain the necessary training to provide care within the context of the providing evidence-based care Promoting professional practice and a culture of safety; willingness to engage in process improvement efforts Providing virtual protocol nurse-driven assessments, care coordination and interventions as appropriate informed by Advanced Care at Home protocols for diverse patient populations and their families.
Communication facilitator for virtual relations with home service provider, patients, and consulting providers. Exhibiting sound clinical decision making and critical thinking skills Maintain and practice in accordance with nursing guidelines per state and hospital regulations Facilitating admissions to Advanced Care at Home utilizing Advanced Care at Home guidelines Serving as a role model for professional nursing practice Utilizing nursing knowledge to identify, prevent and/or solve complex advanced and/or recurring patient care problems Participating and sharing expertise daily with the multidisciplinary team and serve as a resource to staff in area(s) of expertise Supporting research efforts to advance knowledge and promote evidence-based practice Performing other duties and responsibilities as assigned by the Nurse Manager of Command Center Other Information Other information: Education
• Bachelor's or Associate's Degree in Nursing. • If employee is hired with an Associate's Degree in Nursing, the candidate will be required to do the following: 1) Submit a completed and signed BSN/BN/MSN Acknowledgement of Degree Requirement Form at time of hire 2) Enroll in an accredited BSN/BN/MSN program within four years of the employee’s first day of employment and once enrolled, submit a completed and signed BSN/BN/MSN Enrollment in Required Degree Program Form 3) Complete the BSN/BN/MSN accredited program within seven years of the employee’s first day of employment.
Once the degree is obtained, submit a completed and signed BSN/BN/MSN Completion of Degree Requirement Form. Licensure/Certification
• Licensed to practice as a Registered Nurse in the State of North Carolina. Professional Experience
• Three (3) years RN experience Knowledge/Skills/and Abilities
- Clinical knowledge
- Able to promote patient safety and a positive patient experience
- Flexible and comfortable with a changing and dynamic work environment and schedule across all shifts and days
- Team player who also works well independently
- Participates in ongoing learning and continuing education to care for a variety of patient populations
- Collaborate, advocate and mentor others with a professional, non-condescending manner
- Model collaborative, respectful team relationships with colleagues and customers; lead by example
- Strong interpersonal, inter-professional communication and collaboration capabilities
- Ability to analyze, interpret and problem solve quickly with well-articulated action planning
- Strong verbal/written communication and conflict resolution skills
- Strong empathy to deliver compassionate, patient centered care
- Competencies: Competency requirements are determined based on the needs of the organization’s patient population, the types of procedures and care delivered, conditions or diseases treated, and the kinds of equipment used. Competency assessments focus on specific knowledge, technical skills, and abilities required to deliver safe, quality care, including:
- Communicates effectively in interprofessional teams including peers, nursing, ancillary professionals and supplier providers
- Has professional and respectful interactions with patients, caregivers, and members of the interprofessional team
- Clinical knowledge
- Supports the transitioning of patients effectively within and across health delivery systems
- Identifies forces that impact the cost of health care, and advocates for, and practices cost-effective care and leadership Job Details Legal Employer: NCHEALTH Entity: Support Operations Organization Unit: Adv Care at Home - Command Ctr Work Type: Full Time Standard Hours Per Week: 36.00 Salary Range: $34.22 - $48.38 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Hybrid Work
Night Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.