The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family.
The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education.
Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Departmental Specific Summary The Nurse Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who serves as a patient advocate in the provision of personalized care coordination across the healthcare continuum.
This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with physicians, advanced practice providers, ambulatory staff, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care.
This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. He/She executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership.
He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Must have strong communication skills.
Initiates and coordinates patient/family teaching regarding patient care and follow - up including diagnosis, treatment plan, medications and medication side effects, procedures, and clinical trials when applicable. Reviews all medications and documents medication history when applicable. Evaluates patients in the clinic as applicable.
Provides nursing care as needed. Communicates with the treating/attending/referring physician, patient, & insurer. Oversee patient flow through the continuum of care including test scheduling, surgical scheduling, assisting through the admitting process.
Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation , radiology etc. Prepares patient for visit and evaluation, gathers all needed reports, films and consults prior to clinic visit so records are available for MD consultation. Provides triage for patient care concerns and serves as a resource to team members.
Triages phone calls from patients and caregivers. Responsible for patient contact and communication liaison between patient and health care team. Views, follows and evaluates laboratory results.
Perform other duties as assigned. Required
Req Bachelor's degree Nursing Req 2 years Two years clinical experience required. Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.
Req Proficient with computers, Microsoft Office Suite (Word, Excel, Power Point).
Pref Master's degree In nursing field. (completed or in process) Pref 2 years Two years’ experience as Nurse Navigator or Oncology preferred. Pref Chemotherapy Certification Certification as Oncology Nurse preferred if oncologic focus.
Required Licenses/Certifications: Req Registered Nurse - RN (CA DCA) Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC.
This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models.
By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health—organizationally, financially, and within the communities we serve—driving continued growth from within and beyond the system’s boundaries. The annual base salary range for this position is $126,547.00 - $208,803.00.
When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.
Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu .
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