Full employer posting
Provides patients with nursing support by telephone.
Prepares documentation information and transmits medical information. Provides non-judgmental triage and/or advice using the nursing process, specific protocols and established resources. Directs callers to appropriate level of care and provides healthcare advice/education using assessment skills, approved guidelines, and knowledge of self-care practices.
Selects and delivers appropriate follow-up materials. Provides professional, safe and effective care-related advice to patients. Licensure / Certification / Registration: Required Credential(s): BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date.
American Heart Association or American Red Cross accepted. Registered Nurse credentialed from the Michigan Board of Nursing obtained prior to hire date or job transfer date.
Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.
Day shift · Monday - Friday 8:00 - 5:00
About the role
Prepares documentation information and transmits medical information. Provides non-judgmental triage and/or advice using the nursing process, specific protocols and established resources.