Full employer posting
Working at Bozeman Health is more than just a job--it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time. In every role, our employees are inspired by their ability to care for our community and our Culture of Excellence guides each employee to be a high performer, engage in transparent and timely communication, demonstrate dynamic learning and teaching, excel through change, express gratitude and experience joy.
The Scheduler is responsible for initiating the process of scheduling patient exams and procedures. Coordinates with the necessary departments and physician offices to schedule procedures and communicate special requests. Facilitates retention of required patient records prior to day of procedure.
Assembles charts with essential paperwork and informed consents. Collaborates with the providers to ensure completion of work needed prior to exam or procedure.
Required: High School Diploma or Equivalent Previous experience in the medical field Preferred: Previous medical office scheduling experience Essential Job Functions: In addition to the essential functions of the job listed below, employees must maintain timely completion of all required education, trainings, and certifications as assigned and in accordance with Bozeman Health policies, department-specific requirements, applicable certification program and registry requirements, and other applicable regulatory requirements.
Performs scheduling duties as requested by the medical staff working with patients/staff for the appropriate scheduled time. Process referrals, obtains current insurance and demographic information, consents, required paperwork, and answers patient questions. Obtains prior authorizations.
Analyzes patient orders prior to scheduling, for correct exam, diagnosis and physician signature. Calls physician to clarify order if the order is questionable. Reviews patient history to ensure patient safety standards are being met prior to completion of exam or procedure.
Coordinates procedures with various departments as needed for patient convenience. Performs general offices duties as needed. Other related duties and responsibilities as assigned.
Knowledge, Skills and Abilities: Demonstrate sound judgment, patience, and maintain a professional demeanor at all times Exercise tact, discretion, sensitivity, and maintains confidentiality Perform essential job functions successfully in a fast-paced environment Learn current and new computer applications and office equipment utilized at Bozeman Health Strong interpersonal, verbal, and written communication skills Analyze, organize, and prioritize work while meeting multiple deadlines Demonstrate the Bozeman Health SPIRIT values of: Service, People, Integrity, Respect, Improvement, and Teamwork.
Schedule
This role requires regular and sustained attendance. The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts. On-call work may be required to respond promptly to organizational, patient, or employee needs.
Physical
Lifting (Rarely – 30 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination. Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.
Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials. Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues.
Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.
Infectious diseases due to contact with patients in areas that may have contagious illnesses. * Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%). The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
About the role
The Scheduler is responsible for initiating the process of scheduling patient exams and procedures. Coordinates with the necessary departments and physician offices to schedule procedures and communicate special requests. Facilitates retention of required patient records prior to day of procedure.
