Full employer posting
Duties: * Responsible for day-to-day operations of the O. R. scheduling/verification department of the technical and support staff. * Controls, verifies demographic information accuracy into the computer system; verifies that copies of all patients' insurance records are made and placed into file; verifies that notification is sent to insurance companies. * Provides technical instructions and training of personnel in techniques, computer system usage, and organization of work. * Coordinates staffing needs; schedules and maintains adequate coverage and effective utilization of the department personnel. * Covers all staffing gaps as needed.
Resolves patient/family dissatisfaction by investigating concerns and providing corrective actions. * Recommends changes in service, policies and procedures, if needed, to improve the department performance and productivity. EDUCATION + EXPERIENCE
H. S. Diploma, college degree in related field preferred. 3+ years experience in a hospital and or surgical center setting in the Scheduling and Coordination Department.