Full-time | Days #AT2026 How you’ll make an impact in this role Provide real-time, on-site technical support to radiologists, technologists, and clinical teams across multiple local sites to prevent diagnostic delays. Conduct regular rounding with clinical leaders and physicians to proactively identify and resolve complex imaging software issues at the point of care. Manage local ticket queues and system performance logs to ensure technical issues are resolved rapidly within established service level agreements.
Coordinate medical equipment onboarding, worklist configurations, and workstation maintenance in partnership with biomedical and field service teams. Lead local system testing and downtime procedures during major technical incidents to safeguard patient data integrity and care continuity. What minimum requirements you’ll need
High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. 2 years of leadership or management experience preferred. Work
Proven professional experience providing technical application support for enterprise radiology PACS platforms, DICOM workflows, and EHR integrations. Working knowledge of voice recognition reporting systems, image-sharing platforms, or diagnostic reading workstation hardware. Ability to maintain a physical presence and travel between local healthcare facilities to provide multi-site clinical support.
Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other
optional legal and pet insurance, transportation savings and more Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
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