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UnitedHealth Group·Brentwood, TN

Senior Data Analyst - Consumer Experience Reporting - Remote

Healthcare Administration
✓Requirements
Certifications
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. preferred
Qualifications
✓4+ years of experience in data analytics, business intelligence, reporting, data visualization, or a related analytical discipline
✓Advanced SQL proficiency, including experience querying, transforming, validating, reconciling, and analyzing large or complex datasets
✓Experience working with enterprise or cloud-based analytical platforms such as Snowflake, Databricks, or comparable environments
✓Experience developing dashboards, scorecards, visualizations, or analytical reporting products using Power BI, Intelligence Studio, Tableau, or comparable business intelligence tools
✓Experience translating complex business requirements into scalable reporting, data, or analytics solutions
✓Experience performing data validation, reconciliation, quality assurance, root-cause analysis, and documentation of reporting logic
✓Experience collaborating across product, operations, analytics, data management, and technology teams
✓Experience working within Agile, Scrum, product delivery, or comparable iterative delivery frameworks
✓Demonstrated analytical, critical-thinking, and problem-solving skills, including the ability to independently resolve complex or ambiguous issues
✓Demonstrated ability to communicate technical concepts, analytical findings, limitations, and recommendations clearly to technical and non-technical audiences
✓Demonstrated ability to manage competing priorities, coordinate dependencies, and deliver high-quality work with limited direction
✓All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
✓In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
✓UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Experience supporting healthcare, health plan, consumer experience, member experience, customer service, contact center, or operations analytics preferred
Experience developing executive reporting, scorecards, performance measurement frameworks, or decision-support products preferred
Experience defining or governing enterprise metrics, key performance indicators, data dictionaries, or reporting standards preferred
Experience with data stewardship, metadata, lineage, semantic modeling, or governed analytical datasets preferred
Experience developing or supporting self-service analytics capabilities and measuring user adoption preferred
Experience with advanced analytics, automation, AI-enabled reporting, conversational analytics, or emerging business intelligence technologies preferred
Experience improving reporting processes through automation, standardization, reusable components, or preventive data quality controls preferred
Experience mentoring analysts, reviewing analytical work, leading functional projects, and influencing cross-functional stakeholders without direct authority preferred
Experience applying product-management principles to reporting or analytics products preferred
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. preferred
The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. preferred
+Benefits
✓401(k)
Pay for this position
Employer-posted
$92k – $164k/yr
Apply to UnitedHealth Group ↗
Questions about pay or the unit? Ask a Waypoint recruiter.
✓You’ll need
Certifications
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. preferred
Qualifications
✓4+ years of experience in data analytics, business intelligence, reporting, data visualization, or a related analytical discipline
✓Advanced SQL proficiency, including experience querying, transforming, validating, reconciling, and analyzing large or complex datasets
✓Experience working with enterprise or cloud-based analytical platforms such as Snowflake, Databricks, or comparable environments
✓Experience developing dashboards, scorecards, visualizations, or analytical reporting products using Power BI, Intelligence Studio, Tableau, or comparable business intelligence tools
✓Experience translating complex business requirements into scalable reporting, data, or analytics solutions
✓Experience performing data validation, reconciliation, quality assurance, root-cause analysis, and documentation of reporting logic
✓Experience collaborating across product, operations, analytics, data management, and technology teams
✓Experience working within Agile, Scrum, product delivery, or comparable iterative delivery frameworks
✓Demonstrated analytical, critical-thinking, and problem-solving skills, including the ability to independently resolve complex or ambiguous issues
✓Demonstrated ability to communicate technical concepts, analytical findings, limitations, and recommendations clearly to technical and non-technical audiences
✓Demonstrated ability to manage competing priorities, coordinate dependencies, and deliver high-quality work with limited direction
✓All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
✓In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
✓UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Experience supporting healthcare, health plan, consumer experience, member experience, customer service, contact center, or operations analytics preferred
Experience developing executive reporting, scorecards, performance measurement frameworks, or decision-support products preferred
Experience defining or governing enterprise metrics, key performance indicators, data dictionaries, or reporting standards preferred
Experience with data stewardship, metadata, lineage, semantic modeling, or governed analytical datasets preferred
Experience developing or supporting self-service analytics capabilities and measuring user adoption preferred
Experience with advanced analytics, automation, AI-enabled reporting, conversational analytics, or emerging business intelligence technologies preferred
Experience improving reporting processes through automation, standardization, reusable components, or preventive data quality controls preferred
Experience mentoring analysts, reviewing analytical work, leading functional projects, and influencing cross-functional stakeholders without direct authority preferred
Experience applying product-management principles to reporting or analytics products preferred
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. preferred
The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. preferred
+Benefits
401(k)

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About the role

The Senior Data Analyst is a senior individual contributor responsible for the strategy, design, development, and continuous improvement of Omni reporting products that measure and help improve consumer, member, and advocate experiences.