Senior Medical Director of Community Medical Associates

JOB

The VP of CMA provides strategic and operational leadership to all ambulatory primary care and specialty practices at Merrimack Health. This role is a critical clinical leadership position responsible for driving excellence in outpatient care delivery, aligning operations with hospital-wide goals, and fostering growth in specialty service lines. Working in partnership with in administrative dyad, this leader will co-own the strategy, operations, clinical quality, provider engagement, and patient experience across the ambulatory enterprise.

DUTIES AND

Strategic Leadership & Alignment Partner with the administrative dyad to develop and execute a cohesive strategy for ambulatory physician practices in alignment with hospital mission, vision, and strategic goals. Champion growth initiatives, including service line expansion, provider recruitment, access optimization, and new care delivery models. Identify and implement best practices in ambulatory care to improve quality, efficiency, and patient satisfaction.

Clinical Oversight & Quality Provide clinical leadership across all outpatient specialty programs (e.g., primary care, cardiology, OB/GYN, Urology, general surgery, etc.). Collaborate with quality and safety teams to monitor, evaluate, and improve clinical outcomes and patient safety in ambulatory settings. Ensure adherence to evidence-based practices, regulatory requirements, and accreditation standards.

Operational Management Partner with practice administrators, nursing leaders, and support staff to ensure smooth and efficient day-to-day operations. Support and influence resource allocation, capital planning, space utilization, and technology deployment in outpatient settings. Promote operational excellence through standardization, access improvements, and team-based care models.

Physician Engagement & Development Lead and engage primary care and specialty physicians, fostering a culture of collaboration, accountability, and continuous improvement. Support recruitment, onboarding, mentoring, and professional development of ambulatory care physicians and APPs. Serve as a key liaison between physicians and hospital leadership.

Patient-Centered Care Advance initiatives focused on enhancing the patient experience across the continuum of outpatient care. Promote access, convenience, equity, and innovation in care delivery models (e.g., virtual care, care coordination, population health). EDUCATION AND RELATED

Required: MD or DO, board-certified in a medical specialty relevant to ambulatory care (primary care preferred) , active medical license in MA. Minimum 5 years of clinical practice and at least 3 years of leadership experience in a healthcare setting. Demonstrated experience in physician leadership, preferably in ambulatory or multi-specialty settings.

Strong understanding of ambulatory operations, value-based care, and healthcare transformation. Excellent communication, collaboration, and team-building skills. Proven ability to lead through influence, navigate complex environments, and drive change.

Preferred: Advanced degree in healthcare administration, business, or public health (e.g., MHA, MBA, MPH). Experience in a community hospital or integrated health system setting. Familiarity with Lean, Six Sigma, or other process improvement methodologies.