The Patient Services Coordinator II functions as an integral team member of the Swedish Radiosurgery Center (SRC) and as such assumes a key role in effective customer service. The PSC II exercises independence in the planning and accomplishment of a wide spectrum of clerical and administrative duties. Responsibilities include scheduling of new patient and follow up appointments and subsequent treatments, patient referrals, patient registration, preparing and maintaining the patient's medical record, charge entry and billing issue resolution, answering multiple phone lines and triaging phone calls, preparation of monthly statistics.
Excellent communication and problem-solving skills around patient care and clinic matters are vital. As a member of the SRC practice team, this position acts as a professional liaison and information resource with patients, families and other departments. In addition, this position is occasionally assigned special projects to accomplish independently.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required
1 year of Receptionist or front desk experience in a clinic or hospital setting.
Associate's degree, or equivalent educ/experience or equivalent from a college or technical school. Business courses.
Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
Full time · Day shift · 40 hours per week