Robots already work at Mayo Clinic, cleaning our floors, moving millions of laboratory specimens, and assisting in our operating rooms. Yet this is less than one percent of what is possible. Over the next decade, robotics will advance from sensor-driven, single-purpose machines to AI-driven autonomous systems, including generalist and humanoid robots, and Mayo Clinic intends to lead across that entire continuum, from the operating room to the loading dock.
The Mayo Clinic Robotics Program exists to pioneer human-centered robotics that expands access and creates an empowered, safe, more personalized, and convenient experience for patients and staff, cementing Mayo Clinic as the global leader in healthcare while freeing our people for the human work of healing. Within this program, the Senior Technical Business Analyst - Robotics does the groundwork that makes robotics succeed.
Before a robot can free a nurse from a supply run or a technician from a repetitive task, someone must understand exactly how that work happens today. This analyst is that someone: observing and mapping clinical and operational workflows, translating requirements between the people who do the work and the engineers who will automate parts of it, building the cost and value analyses that determine whether automation is worth it, and documenting the playbooks that carry each effort's learning forward.
Robotics requirements must capture the physical world, the operational tempo of hospitals and laboratories, and the human workflows a robot joins, and this analyst makes those realities explicit. Understands and considers both the business and the technical engineering/IT needs to ensure quality digital products and related operational workflows to meet/exceed the desired business objectives. Able to perform cost, benefit and risk analysis associated with the proposed product/services and recommend alternatives for solutions throughout the product life cycle.
Collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements. Performs data analysis, defines, and documents business requirements, translates business requirements to technical/engineering specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution. Technical specifications are utilized by Engineering/IT in the final technical design and eventual product build/acquisition or integration.
May assist product and operations leaders to coordinate deployment of deliverables (varies by product). Provides input for development of other product documents, project charters and plans, work assignments, deliverable target dates, and other aspects of assigned work. Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment.
Researches, analyzes, and validates complete and accurate business and systems requirements. Establishes scope boundaries for basic and routine products and technical requirements with accuracy and clarity. Plans and monitors work scope estimates and schedules for the defined scope of the product.
Assesses and defines problems through root cause analysis and proactively brings solutions to the table. Able to read, assess and interpret vended solution architecture and translate into scope of work and technical specification requirements for integration into Mayo Clinic engineering/technology systems and product operations workflows. Understands and helps define product implementation change management requirements for those products not requiring formal Implementation Team resourcing.
Demonstrated experience leading teams in Product Owner capacity. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care) 5+ years of relevant digital business analyst role Understand business strategy and business planning principles and applies with minimal guidance to assigned work. Understands design, build and operations capabilities and requirements of current digital product technologies. Actively seeks to understand new and emerging technologies, their capabilities, and how to translate to technical specifications for purposes of design, build and integration.
Able to understand and effectively communicate overarching product strategy to provide context to technical requirements and specifications. Able to understand and effectively document business, operational and technical requirements for product, operations, and engineering/IT teams. Understands and can work following Agile product methodologies.
Able to document technical requirements and specifications in the chosen BA requirements tool(s). Applies system and analytical thinking methodology and discipline. Ability to build and maintain strong working relationships at multiple levels of the organization.
Effective (or Strong) communicator (written & verbal) with active listening skills. Ability to facilitate small group/team discussions. Professional and reflects Mayo Clinic values and beliefs.
Strong planning & organizational skills. Proactive and able to navigate conflict and help find resolution. Problem solver with ability to maintain a keen attention to detail and manage multiple initiatives.
Certification in Scrum Product Owner within 1 year The ideal candidate will possess: Business analysis experience on initiatives involving physical technology such as robotics, automation, medical devices, IoT, or facilities systems, preferred over purely digital products. Strong workflow and process mapping skills in clinical or operational settings, including direct observation of frontline work. Experience contributing to business cases and total-cost-of-ownership analyses for equipment or automation investments.
Demonstrated ability to translate requirements accurately between non-technical operational staff and engineering teams. Experience supporting site or environment assessments, capturing physical, infrastructure, and workflow constraints that shape technical solutions. Healthcare experience preferred; strong documentation discipline and comfort working across multiple concurrent engagements.
- Full time Benefits
- Medical: Multiple plan options
- Dental: Delta Dental or reimbursement account for flexible coverage
- Vision: Affordable plan with national network
- Pre-Tax Savings: HSA and FSAs for eligible expenses
- Retirement: Competitive retirement package to secure your future