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Under the supervision of the SNF Manager, the CNA/Unit Clerk attends the nursing station, performs routine clerical, reception and related duties within the unit. In addition, this individual is responsible for the requisition of supplies, equipment and services as directed. PERFORMANCE DIMENSIONS AND TASKS Essential Function 1 Performs duties as unit receptionist a Treats patients, visitors, employees and other individuals in a courteous, professional manner. b Uses appropriate telephone procedures and etiquette in placing/transferring calls. c Records and delivers messages accurately and in a timely manner. d Remains calm, reassuring and able to provide directions during high stress periods. 2 Performs various clerical and secretarial functions for the nursing unit personnel within sphere of responsibility. a Receives and distributes mail, flowers, and various other items for patients on the nursing unit; is consistently accurate in performing those duties. b Maintains adequate quantity of forms, materials supplies and equipment on assigned nursing unit. c Files information (i.e. memos, meeting minutes, etc.) for future reference. d Initiates, assembles and maintains charts for patients on nursing unit.
Ensures adequate blank forms are available in each chart. e Assists in accurately transcribing physician orders; completes all necessary forms, requisitions and communications necessary to implement orders. Checks for accuracy before implementing. f Maintains patient chart in appropriate and sequential order. Files reports and test results in accurate and timely manner. g Notifies licensed staff of any unusual test result immediately. h Initiates and prepares the Medication Administration Record (MAR) with all required information with high degree of accuracy; has licensed person check information against chart to ensure accuracy. i Ensures that patient required signatures are obtained.
Obtains signatures for temporary absence or out of MMHS procedures; may arrange for transportation as needed when requested. j Places appropriate forms on chart, and ensures that documents are stamped with correct patient identification. k Maintains required unit records (census, 24-hour report, etc.). l Routes charts when patients are moved or discharged, following established department procedures. m Obtains prior medical records for patients admitted to nursing unit. n Alerts departments of tasks specific to them; i.e., X-Ray, laboratory, Dietary, Admitting and Maintenance. o Willingly makes deliveries to other departments as requested. p Records allergies in appropriate places; on medical record, pharmacy profile, allergy band, and allergy alert sticker.
Posting is accurate. q Follows established procedures in reviewing forms required prior to surgery. Notifies charge nurse of incomplete or missing information. r Promptly notifies licensed person of STAT orders; initiates proper forms to implement order as quickly as possible. s Economical in use of supplies and equipment. Is cost conscious when ordering supplies and equipment.. t Reviews supply orders to verify accuracy; stocks supplies in appropriate storage area and enters charges accurately. u Answers patient intercoms quickly and courteously. v Demonstrates ability to initiate “Code Blue” call and direct personnel to appropriate area. w Completes assigned work in a timely manner.
Notifies Charge nurse if unable to complete assigned work. 3 Performs other duties as assigned by supervisor. a Performs other duties within capabilities as assigned by supervisor. b Assists in orientation of new staff by sharing knowledge, experiences, and acting as preceptor when asked. c Participates in Unit goal setting. d Reports Unit related problems using the supervisory communication structure. 4. Assists in preparation of nursing unit, patients’ rooms and beds. a.
Prepares nursing unit to receive patients using established department procedure. b. Checks patient room to ensure that all supplies and equipment required for admission are present. 5. Assists in and may accompany patient in the admission, transfer and discharge procedure. a.
Assists patients in the admission, transfer and discharge procedure as assigned following established department procedure. b. Uses proper techniques of body mechanics to protect patient and self. c. Provides for patient’s safety by using appropriate preventative safety measures, i.e., side rails, restraints, patient education. d.
Performs and documents patient admission and discharge data correctly and accurately as assigned. 6. Provides direct personal care, general nursing care and routine treatment for a group of patients. e. Demonstrates competence in providing morning, evening and general care according to established department procedures. f.
Demonstrates awareness of patient’s comfort and safety when performing any personal care activities. g. Demonstrates competence in performing treatment procedures such as enemas, application of heat/cold, sitz baths and skin care. h. Demonstrates awareness of patient safety, comfort and privacy when performing any treatment. i.
Records/reports to RN on duty any treatment results, observations, patient complaints, variations from normal and other pertinent information regarding the condition of patients. j. Demonstrates ability to perform general nursing care for patients following established procedures, i.e. positioning patients, lifting and turning patients, applying and utilizing special equipment, assisting in use of bedpan, urinal or commode. k.
Takes and records temperature, pulse, respiration, blood pressure, height, weight, intake/output and other measurements as applicable in an accurate and precise manner. l. Records pertinent patient care activity information on appropriate flow sheets in an accurate/timely manner; signs name to these records. m. Distributes water and other nourishments according to patient needs. n.
Demonstrates competence in performing various patient care activities for the patient in isolation according to Infection Control policies. Uses Standard Precautions. o. Demonstrates competence in prescribed hand-washing and aseptic techniques. p.
Answers any patient call light. Personally assists patient with requests or reports request to appropriate personnel. q. Anticipates needs of patients and checks on assigned patients in a consistent manner (at least once and hour) r.
Demonstrates a cooperative and positive attitude when assisting patients. s. Ensures that patient call light is within patient’s reach and available for use. p. Assists with the disposition of patient’s clothing and personnel property, i.e., prosthetic q.
Devices, glasses, etc., secures items in accordance with established department policy. r. Records all required information on appropriate form and provides for safe care of patients valuables. 7. Assists licensed staff in complicated treatment procedures. t.
Assists licensed staff in performing complicated treatment procedures as requested that are within scope of responsibility. u. Demonstrates ability to follow directions and to perform specific duties under the supervision of licensed staff. v. May participate in supportive activities in a code procedure as requested.
QUALIFICATIONS Work
• Previous healthcare work experience Skill
• Knowledge of medical terminology - preferred Licensing/Certification
• Current Certified Nurse Assistant certificate - required • Current AHA BLS certificate - required Language
- Bilingual (English/Spanish) - preferred Physical Demands:
- Must be able to sit for 6 hours and stand/walk for 4 hours or more per day.
- Must be able to reach overhead and lift/carry, and push/pull 35 pounds. Special Demands:
- Ability to work well with others and to perform a variety of assigned duties. DISCLAIMER: The preceding
has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
About the role
JOB SUMMARY: Under the supervision of the SNF Manager, the CNA/Unit Clerk attends the nursing station, performs routine clerical, reception and related duties within the unit. In addition, this individual is responsible for the requisition of supplies, equipment and services as directed.