You’ll need
Certifications
✓Physical Requirements: (Please click the link below to view work requirements)
✓Physical Requirements - https://tinyurl.com/msy4mja2
Accredited Case Manager (ACM) [Preferred]
Certified Case Manager (CCM) [Preferred]
Education
✓Bachelor's in Social Work [Required]
Master's in Social Work [Preferred]
Qualifications
✓Excellent interpersonal communication and negotiation skills [Required]
✓Critical thinking and problem-solving skills [Required]
✓Customer service skills [Required]
✓Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change [Required]
✓Effective organizational skills [Required]
✓Computer proficiency with Outlook e-mail and electronic medical records [Required]
✓Flexible in a complex and changing healthcare environment [Required]
✓Understanding of pre-acute and post-acute venues of care and post-acute community resources [Required]
✓Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources [Required]
✓Psychosocial Assessment and Interventions [Required]
✓Assesses patient’s and family’s psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness and ability to cope [Required]
✓Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs [Required]
✓Serves as a resource to provide information and intervention related to treatment decisions and end-of-life issues [Required]
✓Provides grief counseling and crisis intervention skills [Required]
✓Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the healthcare system [Required]
✓Provides de-escalation services for patients as appropriate [Required]
✓Provide Motivational Interview techniques for patients with substance use and addictive disorders [Required]
✓Provides patient/family education, adjustment-to-illness counseling, grief counseling and crisis intervention. Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment and prognosis [Required]
✓Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers [Required]
Current working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursement [Preferred]
Knowledge of state and federal guidelines pertinent to Care Management [Preferred]
1+ care management experience [Preferred]
Benefits
Medical, dental and visionBenefits from day onePaid time offPaid parental leave
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About the role
It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.