At Houston Methodist, the Special Projects Coordinator position is responsible for providing timely coordination and completion of special projects as assigned by management within the department. This position is responsible for specific moderately complex, project-oriented assignments which include leading, coordinating and completing projects related to operational activities with minimal supervision and must be capable of working individually or as part of a team.
Additional duties for the Special Projects Coordinator position may require considerable experience, skill and knowledge of organization's policies and practices, operating a personal computer and utilizing software applications for word processing, presentations and databases. This position must be resourceful in seeking solutions, be pro-active and have the ability to handle multiple projects at one time with extreme attention to detail.
FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Bachelor’s degree preferred EXPERIENCE Five years of administrative, clerical support or related experience in a healthcare or related environment SKILLS AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Conducts self in a professional manner at all times Demonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environment Well-developed skills using independent judgment Demonstrates a positive demeanor, good verbal and written communication skills, and strong multi-tasking abilities Ability to work with peers in a team situation Professional handling of exposure to confidential/sensitive information Ability to collaborate with management, medical staff, and employees at all levels within the organization Ability to work under pressure and balance many competing priorities Proficient with word processing, spreadsheet, and presentation software
PEOPLE
Partners with department leadership to coordinate various programs and sponsorships which support the growth of the practice, effectively and efficiently preparing special projects associated within the practice. Works closely with teams to take lead in the projects assigned and complete tasks within timeline provided. Role models healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts.
Recommends initiatives to improve department scores for employee engagement. SERVICE
Completes credentialing within the system, payors, facilities and state organizations. Conducts the credentialing and on-boarding of new physicians, extenders, and mid-levels. Follows up on action items to ensure completion of projects and assignments, ensuring all deadlines are met.
Initiates improvement of department/practice for customer service and/or patient satisfaction and/or department key performance indicators. Conveys information to management by assembling and summarizing data. Uses a variety of software applications to create/compose both routine and non-routine management level communications and reports.
QUALITY/SAFETY
Identifies quality measures within the practice and works with management to ensure proper policies and protocols are identified and maintained during all operations. Participates in department quality improvement processes. Identifies quality measures within the practice and works with management to ensure proper policies and protocols are identified and maintained during all operations.
Contributes towards improving department/practice quality and safety scores. FINANCE
Exhibits judicious use of department resources to maximize operational budget working with administrator and operations manager. Uses sound judgement and fiscal responsibility, processing and reconciliation of projects, audits, and tasks that increase revenue and promotes healthy finance. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing team incidental overtime.
Utilizes time efficiently and helps other team members. GROWTH/INNOVATION
Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments. Seeks continuous professional development opportunities on topics such as guest relations, patients' rights, and medical issues.
Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform: No Scrubs: No Business professional: Yes Other (department approved): Yes ON-CALL* *Note that employees may be required to be on-call during emergencies (ie.
Disaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Work
1 - Day Job Category : Non-clinical Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.