Full employer posting
Description: Key role in HR operations and caregiver file integrity. Facilitates and maintains the entire life-cycle of employment records, from onboarding to termination. Serves as first point of contact for caregivers with HR related questions and requests.
Processes personal data and job-related change requests for all caregivers Tasks/Activities: HR Data Management and Maintenance Manage the storage of HR documents – physical and electronic Provide files for internal and external stakeholder requests, including for surveying bodies, governmental audits, and legal proceedings Provide information and support for unemployment claims investigations and hearings Process Leadership Action Forms for job-related changes, including rate changes, job changes, and terminations Enter various charges such as parking fees, union dues Retain and destroy files/documents as per policy guidelines.
Caregiver Services Act as the "voice and face" of the HR department and provide professional, high-touch, first-impression and service. Use expertise and problem-solving skills to manage the initial situation, and keen judgment in guiding us toward next steps. Follow up where needed or to provide greater value.
Staffing the HR offices on both campuses, providing onsite, in-person service to caregivers, leaders, contractors and volunteers Answer “One HR” phone line and “TeleHR” (video call service), answering questions and escalating matters as needed. Provide top level service no less than in-person. Monitoring the HR email inbox, providing concise and clear written responses.
Follow up until fully resolved to caregiver’s satisfaction Provide login support, user access, and password resets for caregiver-facing platforms Functional and technical support for Sinai system and HR projects and initiatives. Process improvement projects Assist with system-wide drills Experience and
High School Diploma/GED required Associates or Bachelor’s Degree is preferred. Four years work experience with Human Resources Benefits, Compensation and/or Payroll systems, or equivalent combination of education and experience Must work onsite 3 days a week
Days shift · 7-3:30
About the role
Serves as first point of contact for caregivers with HR related questions and requests.