Responsibilities Sierra Vista Hospital is seeking a Supervisor for our Assessment & Referral (Intake) Department. If you're passionate about working in the behavioral health setting and have the desire to lead a team of healthcare professionals dedicated to serving our patients, we want to hear from you! The supervisor of Assessment & Referral must be able to demonstrate knowledge of title 9, CMS and other criteria for various hospital services (inpatient psychiatric, inpatient detox, partial hospitalization & intensive outpatient services); the supervisor is responsible for assisting with management of daily activities in Assessment and Referral in the “off-shifts”.
Responsible for assisting with the coordination of training & education of new clinicians, RN and social workers; coordination of assessments, referrals & admissions to facility; coordination of ensuring insurance pre-certifications are completed in a timely manner. Assists with administrative activities at the facility in concert with administration, medical staff, and other hospital departments (nursing, outpatient services, business development, etc.).
Qualifications
Active and unencumbered Registered Nurse (RN) license in the state of practice
A Bachelor of Science in Nursing (BSN) is heavily preferred.
2 to 4 years of psychiatric nursing experience, with at least 1 to 2 years in a supervisory, charge nurse, or intake-specific role.
Current BLS/CPR and certification in advanced behavioral de-escalation protocols (such as Crisis Prevention Intervention [CPI] Clinical Assessment & Triage Oversight Supervise Admissions: Oversee the evaluation of incoming patients to ensure appropriate placement based on psychiatric acuity, medical stability, and diagnostic criteria Crisis De-escalation: Handle high-risk situations involving individuals experiencing active psychosis, severe suicidal ideation, or behavioral outbursts in the intake lobby Medical Screening Oversight: Ensure intake nurses perform thorough initial physical assess Departmental Leadership & Administration Staff Management: Schedule, train, and evaluate a team of intake RNs, psych technicians, and behavioral health coordinators Utilization Review: Collaborate with insurance companies and utilization management teams to secure pre-authorizations and verify medical necessity for inpatient stays Bed Management: Coordinate with unit charge nurses and the Chief Nursing Officer to manage hospital capacity, tracking discharges and facilitating safe transfers Legal and Regulatory Compliance: Ensure strict compliance with emergency psychiatric hold legal mandates (e.g., 5150, 72-hour holds, forensic court orders) and Joint Commission requirements