Supervisor- Medical Technologist

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 10007020 Pathology Main Unit Work

Full Time

• The Medical Technologist (MT) Supervisor at North Mississippi Health Services is responsible for supervising a team of medical technologists, medical laboratory scientists, medical laboratory technicians, phlebotomists, and secretaries. The MT Supervisor conducts annual performance evaluations, assists administration in employee interviews, and ensures efficient transportation of lab-related supplies and specimens while adhering to all relevant laws and regulations. The MT supervisor is held accountable for other duties such as training, lab compliance, teaching, and day-to-day operational effectiveness in their respective department. As a Medical Technologist supervisor, this role oversees and guides a team of employees to ensure efficient task completion while promoting teamwork, accountability, communication, coordination, and consistent service excellence across all assigned Pathology areas. JOB FUNCTIONS Supervision:
• Oversees the day-to-day operations of their respective department, including managing staff, schedules, and coordinating task.
• Participates in the interviewing process for specific departmental or shift employees.
• Oversees departmental budget to prepare for the upcoming year.
• Conducts annual performance evaluations, performs coaching, and addresses any issues in accordance to company policies. Distribution and Transportation:
• Oversees department inventory assuring accurate and efficient transportation of lab-related supplies, equipment and specimens.
• Responsible for maintaining policy and procedures that assure all laws and regulations are followed in the transportation of laboratory specimens.
• Ensures all applicable staff attend defensive driving training and meet driver eligibility requirements. Specimen Handling & Processing:
• Ensures all laboratory staff are properly trained regarding regulatory guidelines in handling/processing of laboratory specimens and complete any necessary continuing education surrounding laboratory specimen processing.
• Responsible for assuring all laboratory staff are properly trained in patient identification and labeling of all specimens
• Train and mentors laboratory personnel, to enhance their knowledge and skills. Communication:
• Effectively communicate with all NMHS staff, patients, their family members and customers.
• Serves as an escalation point for operational or service-related issues. Customer Service:
• Ensures all direct reports are properly trained in AIDET and attend CARES training.
• Performs service recovery, if necessary, for patients and/or caregivers.
• Ensures telephone communication is handled in a professional manner. Employee Relations:
• Works as part of a team with all Pathology and NMHS employees.
• Addresses employee concerns in a timely manner in accordance to company policy.
• Serves as a liason to other affiliated hospital labs for questions and concerns regarding specific departmental areas.
• Collaborates with other healthcare professionals such as pathologists, phsicians, or nurses to improve quality of care and to ensure efficient workflows. Reporting/Recordkeeping:
• Implements quality control measures to maintain the accuracy and reliability of laboratory results.
• Conducts regular audits to address any testing issues or discrepancies.
• Develops, modifies, and implements laboratory policies and procedures to ensure consistency and standardization.
• Responsible for monitoring and reporting of department Performance Improvement initiatives.
• Oversees that all appropriate documentation of all required instrument monthly maintenance and quality control.
• Analyzes data and workflows in an effort to improve turn around times and patient care.

• Coordinates and oversees continuing education programs, training schedules, and competency assessments for all direct reports.
• Actively participates in continuing education programs to maintain and expand skills.
• Stays current with regulatory changes and accreditation changes.
• Participates in CAP inspections at other facilities across the southeast region to grow skills and knowledge.
• Stays up to date with industry trends, advancements, and best practices in laboratory operations. Regulation:
• Adheres to NMHS/NMMC Policies/Procedures/Guidelines.
• Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
• Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards. Knowledge Skills and Abilities
• Proficient computer skills (i.e. Microsoft Word and Microsoft Excel)
• Good organizational and communication (written and verbal) skills
• Knowledge of and appropriate handling of biohazardous specimens
• Prioritize and organize daily work demands of area
• Coaching staff
• Evaluating processes and equipment for optimal organization and performance
• Obtaining capital budget and minor equipment quotes for department budget
• Provides excellent service to internal and external customers
• Effective management of quality control and maintenance in all areas of department
• Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing. Frequently Walking. Frequently Sitting. Occasionally Lifting/Carrying. Frequently 50 lbs Pushing/Pulling. Frequently Climbing. Occasionally Balancing. Occasionally Stooping/Kneeling/Bending. Frequently Reaching/Over Head Work. Occasionally Grasping. Frequently Speaking. Frequently Hearing. Constantly Repetitive Motions. Constantly Eye/Hand/Foot Coordinations. Frequently Salary Range: $39.99 - $59.99

Bachelor’s Degree | Medical Technology | Required

ASCP - Medical Technologist - American Society for Clinical Pathology, Certified Administrative Professional (CAP) - CAP