You’ll need
Education
✓High School diploma or GED and five (5) years of related experience required.
Qualifications
✓Work experience may substitute for education requirement.
✓Must have an excellent driving record and insurance
✓o Able perform tasks requiring heavy lifting, working in tight spaces etc.
Excellent interpersonal skills. preferred
Excellent verbal and writing skills – attention to detail with documentation, process and procedures preferred
Excellent problem solving skills – independently able to resolve issues using documentation and training. preferred
Works well with internal and external customers – performs turnover to other shifts and teams. preferred
Grants physical and remote access to areas of responsibility for customers, vendors and contractors preferred
Logs and services support calls and provides support to on call personnel in other groups preferred
Takes on call as needed preferred
Takes direction and training well from other groups. preferred
Able to take on new responsibilities, and support as requested. preferred
Ability to assess situations and take counter measures to ensure system availability. preferred
Able to travel between multiple data centers as requested or needed preferred
Basic understanding complex IT environments preferred
Benefits
Paid time offPaid parental leaveWellness and mental health resources
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