✓You’ll need
Certifications
✓CPR Certification
Education
✓High School Diploma
Associate degree preferred
Qualifications
✓Three to five years with increased responsibility in a surgical practice or customer service- oriented position
Surgery office experience preferred
Experience creating or developing marketing or sales programs preferred
Other clinical support careers roles at Spartanburg Regional Healthcare in South CarolinaOther Spartanburg Regional clinical support careers roles, SC
All 48 Spartanburg Regional clinical support careers jobs →All 48 →About the role
- Serves as a liaison between the physician’s practice and future, current, and former patients. Provides accurate information about the surgeon, the practice and the anticipated procedures. Minimum Requirements Education
- High School Diploma Experience
- Three to five years with increased responsibility in a surgical practice or customer service- oriented position License/Registration/Certifications
- MA/LPN/RTR
- CPR Certification Preferred Requirements Preferred Education
- Associate degree Preferred Experience
- Surgery office experience
- Experience creating or developing marketing or sales programs Preferred License/Registration/Certifications
- N/A Core
- Facilitates the surgeon’s consultation with the patient by providing both pre-and postoperative information, effective fee quoting, and scheduling optimization.
- Briefs patients with procedures of interest
- Consults surgical quotes
- Books surgery dates
- Collects payments
- Establishes rapport with patients.
- Follows up with prospects, tracks patients, sends correspondence, handles cancellations/rescheduling, assists doctor during consultation and evaluation, and other office administrative duties.
- Crossover into nursing duties as needed.
- Perform other duties as assigned.
- Must be in good physical condition and able to withstand the stress and demands of an active position.
- Manual dexterity, good eye/hand coordination and acceptable vision needed in daily work.
- Must have strong knowledge of organizational dynamics and have excellent communication/coaching skills.
- Must be able to establish and maintain effective working relationships with patients, employees, the public, and other agencies.
- Must be able to respond calmly and efficiently in crisis situations.
- Effective verbal and written communication skills based on the command of the English language.
- Must be able to perform the following functions: standing for long hours, walking, stooping, bending, sitting, pushing, pulling, and squatting. Must be able to lift 30+ lbs. in order to lift/move patients, equipment, and/or supplies utilized in the work place