Full employer posting
The System Program Manager is responsible for the operational leadership, performance management, and strategic oversight of the program across Parkview. Partners closely with physician leaders, advanced practice providers (APPs), nursing leadership, care management, and executive stakeholders to ensure high-quality, patient-centered, and cost-effective inpatient care. Oversees daily operations, workforce planning, provider engagement, quality initiatives, regulatory compliance, and financial performance of the program.
Accountable for driving operational excellence, improving patient throughput, supporting workforce optimization, and ensuring alignment with organizational goals and system-wide clinical strategies. Collaborates closely with clinical leaders, the manager drives service line initiatives, strengthens provider engagement, and advances organizational priorities across the program. Maintains full operational accountability for the service line and its associated programs, ensuring continuous oversight, performance, and operational stability on a 24-hour per day, 7-day per week, 365-day per year basis.
As the designated operational leader, the manager is responsible for the ongoing success, continuity, and functionality of the program and serves as the primary escalation point for critical operational issues. While routine responsibilities may be performed during standard business hours, this role requires availability to respond to urgent situations, staffing concerns, patient flow challenges, critical incidents, and other operational matters requiring leadership direction during evenings, weekends, holidays, and other non-business hours.
Employees, physicians, leaders, and other stakeholders may contact the manager at any time to provide consultation, facilitate problem resolution, support crisis response, and ensure uninterrupted operations, patient care, safety, and organizational performance. Education Bachelor's degree required; Bachelor of Science in Nursing (BSN) preferred. Licensure/Certification Experience Must have a minimum of five years experience in a healthcare environment.
Previous supervisory or managerial experience required. Other Qualifications Must have excellent verbal and written communication skills. Demonstrates working knowledge of Microsoft applications (Word, Excel and PowerPoint).
Must possess solid analytical skills. Demonstrated knowledge of clinic and clinical operations, finance, service excellence and revenue cycle processes.
Day shift
About the role
The System Program Manager is responsible for the operational leadership, performance management, and strategic oversight of the program across Parkview. Partners closely with physician leaders, advanced practice providers (APPs), nursing leadership, care management, and executive stakeholders to ensure high-quality, patient-centered, and cost-effective inpatient care.