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WWAYPOINT
CoxHealth · Springfield, MO

Team Lead Insurance Follow Up

TypeFull time
Schedule40 hrs/wk · Days
Experience2+ yrs
EducationHS diploma
PostedSep 29
✓You’ll need
Education
✓High School Diploma or Equivalent
Qualifications
✓2 years customer service experience
✓Excellent verbal and written communication skills
✓Able to work independently and collaboratively in teams
✓Proficient Computer skills
✓Medical Terminology and Insurance Claim/AR Follow-up
Previous Insurance Follow Up and Medical Coding experience preferred
+Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealth
CoxHealth
Nonprofit · Springfield, MO · 5 hospitals
508open roles
Want the next healthcare job in Missouri by email?
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Pay for this position
$18 – $27.25/hr
✓You’ll need
Education
✓High School Diploma or Equivalent
Qualifications
✓2 years customer service experience
✓Excellent verbal and written communication skills
✓Able to work independently and collaboratively in teams
✓Proficient Computer skills
✓Medical Terminology and Insurance Claim/AR Follow-up
Previous Insurance Follow Up and Medical Coding experience preferred
+Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealth
CoxHealth
Nonprofit · Springfield, MO · 5 hospitals
508open roles
Want the next healthcare job in Missouri by email?
Weekly, free, unsubscribe with one click.

Full employer posting

0 Hours: 8:00am - 4:30pm Work

Day Shift CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times.

Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Responsible for working, researching and following up on accounts receivable for assigned payers and assigned clinics to insure timely reimbursement. This would include processing insurance credits for Managed C are, Medicare, Medicaid, etc. Responsible for providing customer service to clinic personnel, insurance companies and our patients.

• Required: High School Diploma or Equivalent

• Required: 2 years customer service experience • Preferred: Previous Insurance Follow Up and Medical Coding experience

  • Excellent verbal and written communication skills
  • Able to work independently and collaboratively in teams
  • Proficient Computer skills
  • Medical Terminology and Insurance Claim/AR Follow-up Licensure/Certification/Registration:
  • N/A