You’ll need
Education
✓High school diploma or equivalent
Associate degree or higher in related field of study preferred
Qualifications
1+ year healthcare background/experience and/or call center experience preferred
Benefits
Paid time offTuition assistance
About the role
Provides a world-class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience.
What you’ll do
Effectively operating the switchboardEffectively operating the switchboard system , including answering and transferring calls as well as utilization of overhead paging system
Displays highly effective communicationDisplays highly effective communication skills, both written and verbal, to patients, clinics, and colleagues
Effectively navigate ancillary systemsEffectively navigate ancillary systems in order to locate patient room information, clinical contact numbers, etc
Partners effectively with leadershipPartners effectively with leadership, peers, and support staff to achieve departmental goals