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EVERY OTHER WEEKEND: 7:00AM - 3:00PM The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians and services on call upon request, keep on call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures.
Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff. #STC Qualifications Education Requirements High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant Telephone Communications Experience
Customer Service Skills Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Multi Line Telephone Operational Skills Multitasking Overview About St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.
St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania.
St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.
Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour
About the role
The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians and services on call upon request, keep on call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures.