You’ll need
Licensure
✓Current and unrestricted Registered Nurse (RN) license in the United States.
Certifications
Certification in Telephone Triage Nursing or Case Management (CTN, CCM). preferred
Qualifications
✓Strong knowledge of nursing assessment, clinical protocols, and telephonic triage procedures.
✓Proficiency with electronic health record (EHR) systems and documentation standards.
✓Excellent communication and critical thinking skills.
Minimum of 3 years of clinical nursing experience, preferably in triage, case management, or population health. preferred
Experience working in population health management or value-based care models. preferred
Familiarity with chronic disease management programs and preventive care strategies. preferred
Knowledge of healthcare regulations, compliance standards, and quality improvement methodologies. preferred
Bilingual abilities or experience working with diverse patient populations. preferred
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About the role
The Population Health RN Coordinator for Nurse Triage manages and improves patient outcomes through telephonic triage, care coordination, scheduling oversight, provider on-call coordination, and population health initiatives. This role supports patient education, chronic disease management, preventive care, and efficient utilization of healthcare resources.
What you’ll do
Conduct comprehensive nurse triageConduct comprehensive nurse triage assessments via telephone
Develop and implement individualizedDevelop and implement individualized care coordination plans
Coordinate RN triage schedulesCoordinate RN triage schedules and provider on-call schedules
Collaborate with providers, caseCollaborate with providers, case managers, and community resources to facilitate care transitions
Monitor patient progress andMonitor patient progress and follow up on care plans