The ANIII of Patient Care Services is responsible for collaborating with the Director or designee within designated area to manage patient care operations and ensure the delivery of excellent patient care centered on evidence-based practices. The ANIII has 24/7 operational responsibilities and manages the departments' operational practices, quality, safety, customer service, planning and clerical practices generally during off business hours.
Duties & Responsibilities Collaborate with the leadership team to create a work environment that engages staff in the attainment of department and organizational goals and vision while promoting high quality, safe patient care and maximizing patient flow. Provides clinical guidance during the staffing process and assists in long range planning for resource distribution prioritization. Participates in the development and training of staff ensuring a common understanding of clinical and technical knowledge is gained.
Assists with the assessment of learning/educational needs of staff and the development of teaching tools to meet identified needs. Evaluates and assists in data gathering to identify-major issues related to delays, unanticipated events, and trends in patient care for enterprise-wide or service line/unit/clinic level problem solving. Either directly within the department or in combination with other functional areas/ groups for scheduling.
Assign, direct and review the work of subordinate supervisors/other nursing personnel. Prepare formal answers to, and recommend the adjustment of, grievances and disciplinary matters. Participates in reviewing, monitoring, developing, and implementing quality indicators that include appropriate quality benchmarks and best practices.
Helping make sure the organization is meeting compliance standards. Evaluates practice protocols and procedures using quality care and cost outcome indictors. Serving both internally and externally as a resource.
Establishment of regular communication processes with physicians, nurses, and management to review status, variances, resolutions as needed. Identifies and utilizes strategies to monitor and evaluate resource management decisions on quality and timeliness for supplemental staff requests. Perform other related duties and participate in special projects as assigned.