You’ll need
Certifications
✓A solid understanding of department related terminology.
✓Customer service oriented.
Education
High school graduate or equivalent, business school or formal secretarial training a plus. preferred
Qualifications
✓One to two years’ minimum experience required. Preferred
✓SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:
✓PC and appropriate software knowledge, knowledge of office equipment and supplies. Good communication skills both oral and written as well as good interpersonal skills required. Service specific skills.
✓Has a working knowledge of phone system fax machine, copier
✓and computer systems.
✓Maintains files in a timely and organized fashion.
✓Drafts memos and other correspondence after receiving general
✓Answers the telephone and routes to the person. When personnel are
✓unavailable for telephone calls, records and delivers messages.
✓Greets visitors and ensures that each person waits in comfort with
✓definite expectations of when and how they will be served.
✓Sorts and distributes departmental mail to members of the service.
✓Arrives at the job, appointments and meetings on time, dressed in hospital approved attire.
✓Presents self in a professional manner (neat, clean, appropriately dressed).
✓Works to the best of his/her ability. Flexible, adaptable to change
✓Follows rules, policies and directives and seeks clarification if necessary.
✓Exhibits a commitment to teamwork, follow instructions and completes tasks in a timely and efficient manner.
✓Interacts with others in a positive and friendly manner.
✓Projects positive image of self and hospital. Adheres to the organizational rules outlined in the employee handbook.
✓Adheres to hospital confidentiality statement.
Benefits
Continuing education
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About the role
Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.